What are the responsibilities and job description for the Regional Dental Office Manager position at The Smilist?
The Smilist Dental is looking for a Regional Dental Office Manager to join its growing team.
The Regional Dental Office Manager is responsible for providing operational leadership, direction and administration to the assigned dental practices in the region ensuring operational and financial effectiveness through its Practice Managers and Staff.
Regional Dental Office Manager Duties and Responsibilities:
- Achieving business goals, revenue, and profitability through respectful, forward-thinking, and motivational style
- Act as a liaison for the providers to the Clinical Directors and other members of the management team, relaying any clinical, operational or other issues the providers may have
- Continuous assessment of all staffing needs and providing support for Practice Managers with effective recruitment
- Providing training and development support to ensure all office staff demonstrate knowledge of operating procedures and protocols
- Supporting daily office operations within the region when necessary
- Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
- Supporting the achievement of performance targets and budgeted goals
- Provide outstanding leadership for a geographically dispersed team, recruit key hires, and implement training and cross-training to strengthen service offerings. You will be responsible for developing a high level of excellence with the administrative and operations staff
- Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork, and mutual trust and respect for all team members through mentoring and coaching activities
- Must have a passion for customer service and satisfaction. You will work with team members to ensure that patients of your supported practices are highly satisfied with their experiences
- Proven ability to improve retail business processes, methods, quality, and decision making to achieve meaningful, measurable improvements
- Ensure the Practice Managers are compliant with financial policies including, but not limited to collection procedures
Regional Dental Office Manager Requirements and Skills:
- Bachelor’s degree in Healthcare Management or other related degrees
- At least 7 years experience within operations management required
- At least 5 years experience in leading and managing teams required
- Proven ability to work independently and professionally in a fast-pace environment
- Proven ability to lead, coach, teach and manage others
- Experience with managing budgets and delivering information from P&L statements and delivering strong results and growth through the management of financial resources
- Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust
- Ability to work well with others in a team environment
- Ability to deliver exceptional customer service
Regional Dental Office Manager Benefits:
- Competitive compensation
- Paid time off and paid holidays
- Training to advance your career
- Full-time employees also enjoy medical, dental, and vision benefits
- Eligible for a company-sponsored 401k savings plan
- Access to commuter benefits program
- Annual performance review and merit increase program
- Participate in our quarterly contests and receive prizes
- Eligible for quarterly bonus plan and employee referral bonus
The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $75,000 - $80,000
