What are the responsibilities and job description for the Spa Attendant/Receptionist position at The Spa at True Nature, Carbondale?
Spa Attendant/Receptionist Job Description
The Spa Attendant/Receptionist is a key member of the team, responsible for maintaining a welcoming, clean, and organized spa environment while providing exceptional support to both guests and staff. This position requires a sense of purpose, urgency, and a proactive approach to ensuring smooth spa operations.
Responsibilities
Operational Support
- Assist providers with all turnaround tasks between appointments, ensuring rooms are fully re-equipped within 10 minutes when necessary.
- Be available to assist fellow staff members whenever needed to maintain smooth operations.
- Maintain cleanliness, order, and a serene ambiance in all spa areas, including treatment rooms, bathrooms, and common areas.
- Ensure treatment rooms and workspaces are well-stocked with all necessary supplies.
Inventory Management
- Conduct weekly stocktakes of spa supplies, maintaining accurate inventory records and ensuring timely replenishment.
- Report supply needs, discrepancies, or issues to the Assistant Spa Manager.
Communication & Coordination
- Maintain clear and proactive communication with Guest Services, the Assistant Spa Manager, and providers to ensure the day runs efficiently.
- Record and report any mechanical breakdowns, repair requests, or client/provider feedback to management promptly.
Reception Duties
- Answer phones professionally, providing accurate information about spa services and offerings.
- Handle reservations, appointment scheduling, and any changes or cancellations with efficiency and clarity.
- Possess thorough knowledge of the spa menu, offerings, and retail products to assist guests with inquiries or recommendations.
Professionalism & Ambiance
- Uphold a professional appearance and demeanor at all times.
- Foster a peaceful and calming environment in all spa areas, including maintaining the appropriate music and ambiance.
- Build positive relationships with team members and guests through respectful and collaborative interactions.
Reports To
- Assistant Spa Manager
Requirements
- Excellent communication and interpersonal skills.
- Ability to multitask and adapt to a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of spa services and willingness to learn about the full menu of offerings.
- Commitment to maintaining cleanliness and a professional atmosphere.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Available to work some weekdays plus Sunday year-round.
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Carbondale, CO 81623: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18