What are the responsibilities and job description for the Self Stoarge Property Assistant Manager Brand New Facility*Monthly Bonuses position at The Space Shop Self Storage?
About us
The Space Shop Self Storage is a medium business in Brook Park, OH. We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Growth opportunities
Job description
Address 14571 Snow Road Brook Park, Ohio 44142
As an Assistant Property Manager for Space Shop Self Storage, you will be responsible for helping drive traffic into a brand new state of the art Self Storage facility!
Responsibilities:
- Network and Market in the local community surrounding your store in order to drive traffic to your property.
- Sell storage units in person and over the phone.
- Give exceptional customer service!!
- Collect on delinquent accounts by calling, emailing, and researching customer accounts.
- Ensure properties are up to brand standards.
- Assist a high volume of customers needing storage units.
- Manage employee time, performance and duties.
- Complete auction lien law processing.
- Maintaining cleanliness of the facility.
Achieve sales objectives and build revenues by:
- Ensuring the maximum conversion of telephone, walk-in and internet inquiries into rentals.
- Assisting in the formulation and implementation of marketing strategies based on competitor information.
Maintain appropriate financial controls and achieve weekly/monthly financial goals by:
- Accurately managing cash and balancing receipts, pursuing collections, posting payments, and processing daily bank deposits accurately and timely.
- Consistently operating within budgets.
Consistently demonstrate, deliver, and teach exceptional customer service techniques through:
- Answering phones in a friendly, pleasant, and professional manner. Greet customers promptly, enthusiastically, and professionally.
- Ensure the timely and customer-centric based reply to all internet inquiries.
- Knowing and presenting the features and benefits of the property at all opportunities.
- Resolving customer issues in a timely and effective manner.
- Maintain a safe environment for employees and customers at all times.
Requirements:
- Strong communication, negotiation and presentation skills.
- Ability to interact with vendors and other employees and to relay technical concerns with adequate detail quickly and accurately.
- High degree of initiative and independent judgment.
- Strong analytical and problem solving abilities.
- Computer skills; spreadsheet and project management software capabilities.
- Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
- Valid driver's license with reliable transportation is required.
Maintain timely and accurate administrative processes in all job duties by:
- Maintaining accurate records for each customer including- contracts, insurance, change of address forms, addendum's, and any correspondence to or from customers.
- Effectively utilize computer systems in the Microsoft Windows environment and site specific software systems.
- Maintaining accurate merchandise inventory.
- Keeping auction files updated and accurate; knows the state’s auction lien laws.
- Compiling all required and assigned reports and projects correctly and timely.
- Consulting the Policy & Procedures manual on a regular basis for answers, clarification and consistency.
- Monitoring security systems and resolving security problems; perform lock checks on a daily basis.
Job Type: Full-time
Salary: $16.00 Per Hour Plus Monthly Bonus
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Brook Park, Ohio: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $16
