What are the responsibilities and job description for the Concierge position at The Springs Living?
Description
Company Description
Welcome to the next generation in senior living, The Springs Living. Our purpose at The Springs is to change the way people think, feel and experience senior housing. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance peoples' lives, and offer quality services and genuine solutions for seniors.
Job Description
Your position is critical to the satisfaction of our residents and to our mission of helping people Live Life to its Fullest. As Concierge you are accountable for assuring that all services for residents are effectively executed. You will work in coordination with all departments to coordinate services and support for residents. This specific position will be working closely with our Resident Relations Manager to support our Independent Living Residents.
Responsibilities include, but are not limited to:
- Greets all visitors - residents, families, vendors and staff - with a smile and by name, when possible
- Manages all concierge services
- Work closely with transportation team to schedule and coordinate outings and events
- Schedules and maintains room reservations calendar for events and guest rooms.
- Schedules salon appointments when salon is closed
- Delivers packages to residents
- Responds to all Independent Living emergencies
- Works at front desk as reception to cover breaks, and assist when needed
- Preforms other duties as assigned
You are an ideal candidate if you have a minimum of 1-year of experience as a receptionist or Concierge and have well-established computer skills including proficiency with Excel and Word. Also essential is the ability to prioritize and handle multiple tasks and maintain calm and composure during periods of high stress.
The Springs offers the following and more!
- PayActiv provides on-demand instant access to your earned wages
- Scholarship Opportunities for employees and their children
- Career Growth
- Leadership Training and Coaching
- FREE access to our onsite Gym (before and after shifts)
- Employee Assistance Program (EAP)
- FREE chiropractor/massage visits in the community
- Discounted Healthy Meals and Free Soups and drinks
- Fun and inclusive work environment
Additional Job Information
This is a full-time position, including working Saturday’s every week.
All your information will be kept confidential according to EEO guidelines
