What are the responsibilities and job description for the Resident Services Coordinator position at The Springs Living?
Description
Company Description
Welcome to The Springs Living! Your position is an important part of our mission at TSL. Our purpose is to change the way people think, feel and experience senior living. We want to move the needle, make it better, and make a difference in the lives of our residents, their families and each other. We spend a significant part of our lives in our "job" so let's make that time count.
Because our residents deserve the best, you will be held to a high standard for quality and customer service.
The Resident Services Coordinator assures all service-related issues of the residents are effectively addressed as directed by The Health Services Administrator. As well as, performs certain duties related to employee health and safety.
Responsibilities :
- The RSC functions as the main point of contact for residents, families, and staff in regard to their care needs. The RSC must be an excellent communicator as they need to ensure all parties are appropriately informed.
- This position works closely with the community Administrator and DHS to ensure the accuracy of care for our treasured residents.
- The RSC serves as the primary contact for residents and their families. As the RSC, you are responsible for monitoring alert charting and communication logs, assuring Health Services employees are properly informed of changes in care, scheduling of appointments with physicians, and other health-related appointments for those we serve.
- Other responsibilities include service planning, assistance with employee scheduling, and employee recruitment and development
- Preforms all other duties as assigned by supervisor
Qualifications :
The Springs offers the following and more!
Additional Information :
Schedule : Sunday-Thursday or Tuesday-Saturday
All your information will be kept confidential according to EEO guidelines
