What are the responsibilities and job description for the Emergency Services Director position at The Staff Pad?
Job Description : Emergency Room (ER) Manager
Position Overview :
The Emergency Room (ER) Manager is responsible for overseeing the daily operations of the emergency department, ensuring the delivery of high-quality patient care, maintaining compliance with regulatory standards, and fostering a collaborative and efficient work environment. This role combines clinical expertise, leadership, and administrative responsibilities to ensure the ER operates effectively and efficiently.
Key Responsibilities :
- Operational Leadership :
- Supervise and coordinate the day-to-day activities of the ER staff, including nurses, technicians, and support personnel.
- Develop and implement departmental policies, procedures, and workflows to improve patient care and operational efficiency.
- Patient Care Oversight :
- Ensure the delivery of safe, high-quality, and patient-centered care.
- Monitor patient flow, triage processes, and adherence to clinical protocols.
- Address escalated patient or family concerns promptly and professionally.
- Staff Management and Development :
- Recruit, train, and retain qualified ER staff.
- Provide mentorship, performance evaluations, and opportunities for professional development.
- Schedule staff to ensure adequate coverage and manage workloads effectively.
- Compliance and Quality Improvement :
- Ensure compliance with all local, state, and federal healthcare regulations.
- Lead quality improvement initiatives, including monitoring key performance indicators (KPIs) such as wait times, patient satisfaction, and outcomes.
- Budget and Resource Management :
- Manage departmental budgets, including staffing, equipment, and supplies.
- Advocate for resources needed to maintain or improve ER services.
- Collaboration and Communication :
- Foster effective communication among multidisciplinary teams.
- Liaise with hospital leadership to align ER goals with organizational objectives.
- Collaborate with other departments to ensure seamless patient transfers and continuity of care.
Qualifications :
Skills and Competencies :
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