Loan Processor - Servicing II

At The Standard, you'll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
Ready to reach your highest potential? Let's work together.

Job Summary
The Loan Servicing Processor II ensures smooth loan file management, document production, and reporting by coordinating between Loan Servicing, Closing, Loan Participation, and Watchlist teams. You will manage a variety of tasks on a daily, weekly, monthly, and annual basis, balancing multiple deadlines while providing support to different teams. This role requires strong organizational skills and the ability to work both independently and collaboratively.

• Prioritize and process loan files, customer reports, and time-sensitive projects.
• Act as a back-up during high-volume periods, supporting teams with complex transactions.
• Oversee file and record storage, including both physical and electronic organization.
• Process incoming mail, checks, and handle deposits and journal entries.
• Develop training programs for new team members and suggest improvements for efficiency.
• Ability to work onsite 2-3 times per week is a requirement of the role. *
• Ability to handle physical loan files weighing up to 30 pounds is a requirement of the role. *

Skills and Background You'll Need

Must-Haves

• 's degree in real estate, finance, business, or a related field.
• 2 years of experience in a dynamic office environment, preferably in accounting or systems reconciliation.
• Strong self-motivation and time management skills.
• Ability to work autonomously and handle multiple tasks.

Preferred

• Experience in loan servicing or closing operations.

Key Behaviors of a Successful Candidate

• Strong attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Problem-solving skills.
• Excellent communication, both written and verbal.
• Ability to handle confidential information with discretion.

Why Join The Standard?

• Competitive benefits package including 401(k) matching
• Annual incentive bonus plan
• Generous paid time off
• Opportunities for career growth and advancement
• Paid volunteer time off
• Employee giving program with matching donations
• And much more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.