OPERATIONS ANALYST I

Requisition No: 845693

Agency: Department of Health

Working Title: OPERATIONS ANALYST I - 64005741

Pay Plan: Career Service

Position Number: 64005741

Salary: agency to update

Posting Closing Date: 02/10/2025

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*This is an open fulltime Career Service (CS) Personnel Liaison position at the Department of Health in Lee County.*

This is a professional position responsible for routine personnel related activities for DOH-Lee County. The position serves as a Liaison for DOH-Lee in the Southwest HR Region, and is responsible for providing support in various HR components including Recruitment, New Employee Onboarding, Leave and Attendance, Classifications, Separations, routine and other related administrative personnel functions. The incumbent must exercise initiative, emotional presence, the ability to maintain professional competency, exercise sound judgment, and work independently. The incumbent needs to be knowledgeable of State Personnel rules and DOH policies governing Human Resources, Volunteers, etc. This position reports to the manager of Administrative Services, class title Administrative Service Director II - SES

CLASSIFICATION: Initiates or reviews classification tickets and ensures all required documentation is submitted, accurate, and appropriately signed. Provides guidance to supervisors throughout the process, as requested. Ensures all related tasks are completed in order to finalize the process within the expected timeframe.

RECRUITMENT: Initiates or reviews recruitment tickets and ensures all required documentation is submitted, accurate, and appropriately signed. Provides guidance to supervisors throughout the process, as requested. Ensures all related tasks are completed in order to finalize the process within the expected timeframe. Assists supervisors as requested in reviewing, creating, modifying, and submitting requisitions in People First Talent Management. Ensures adherence to all requirements related to Florida’s Veterans Preference laws. Conducts level 2 background screenings on recommended candidates. Coordinates drug screening for recommended candidates for safety sensitive positions.

SEPARATION: Initiates or reviews separation tickets and ensures all required documentation is submitted, accurate, and appropriately signed. Provides guidance to supervisors throughout the process, as requested. Ensures all related tasks are completed in order to finalize the process.

ATTENDANCE AND LEAVE: Acts as a backup to the Time Administrator by assisting supervisors to ensure attendance and leave records are approved in People First by the established payroll deadline. Communicates information to employees about early payroll deadlines. Reviews missing timesheet report and ensures missing timesheets are approved. Assists employees with Sick Leave Transfer requests.

NEW EMPLOYEE ONBOARDING: Schedules and coordinates onboarding events. Conducts new employee onboarding process. Provides review of benefits and ensures required new hire documents are electronically signed (or written signature as applicable).

OTHER RELATED DUTIES

• Monitors Probationary Status Performance Evaluations. Sends reminders to supervisors of upcoming due dates.
• Assists supervisors and employees with routine policy questions. Refers staff to Servicing HR office for technical assistance.

• Disseminates information on employee benefits, HR related changes, etc. to employees.
• Ensures that the annual Immunization report is submitted to the servicing HR office by July 1st of every year

• Follows up on ensuring receipt of professional licensure as requested by the HR Lead Office and forwards to them for People First update and filing.
• Monitors the FL Health Desk tickets for notifications of actions. Assist supervisors and employees as needed
• Participates on servicing HR conference calls
• Ensure posters (including but not limited to equal opportunity, minimum wage, FMLA Workers compensation and EAP) are displayed as required by law or policy
• Assists employees with scheduling level 2 background re-screenings every sixty (60) months
• Coordinates the assignment of security access cards and parking permits for the JPD Office Complex.
• Participates in staff development activities as necessary.
• Coordinates Service and Retirement awards programs; orders awards.
• Verifies that the Volunteer Health Care Provider Program contract is appropriately routed, signed, and recorded
• Updates Teams channels with information regarding new hires and separations.

Performs other duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge, understanding, and ability to apply agency of principles, practices, and procedures relating to human resources
• Knowledge of the rules for written composition.
• Knowledge of the rules for grammar and punctuation.
• Knowledge of standard business formats and styles for letters and business forms
• Skilled in operating computers, printers, and scanners
• Skilled in the use of Microsoft Word
• Skilled in the use of Microsoft Excel
• Skilled in the use of Microsoft PowerPoint
• Skilled in the use of Microsoft SharePoint
• Ability to independently plan, organize and coordinate work assignments
• Ability to organize and maintain filing systems
• Ability to independently troubleshoot and resolve problems
• Ability to establish and maintain effective working relationship with others
• Ability to communicate effectively both verbally and in writing
• Ability to perform basic arithmetical calculations
• Ability to maintain confidentiality
• Ability to interpret and apply rules, regulations, policies and procedures
• Ability to handle telephone calls in a courteous and effective manner
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
• Ability to lift and carry up to 40 pounds.
• Ability to frequently use and operate general office equipment, telephone, computer, copier and small hand tools, e.g., stapler, scissors, etc.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of disaster, man-made or natural.
• Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.
• This position will abide by all state and federal laws, rules, and DOH policies and procedures.
• Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
• Transporting Confidential Information: This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOH 50-10.
• Incumbent may have access to records containing Social Security numbers in the performance of their job duties.
• This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment.

Working hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) May be required to work additional hours as needed.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Myers

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.