PROGRAM ADMINISTRATOR-SES

Requisition No: 840519

Agency: Department of Education

Working Title: PROGRAM ADMINISTRATOR-SES - 48007186 (BLIND SERVICES)

Pay Plan: SES

Position Number: 48007186

Salary: $60,000.00 - $66,000.00 Annually

Posting Closing Date: 03/07/2025

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FLORIDA DEPARTMENT OF EDUCATION
DIVISION OF BLIND SERVICES

BUREAU OF CLIENT SERVICES & PROGRAM SUPPORT

LOCATION: TALLAHASSEE (LEON COUNTY)
JOB TITLE: PROGRAM ADMINISTRATOR

CAREER SERVICE SALARY RANGE: $60,000.00 - $66,000.00 Annually

Our Mission:

The Division of Blind Services ensures blind and visually impaired Floridians have the tools, support, and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. With District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired, and the Braille and Talking Books Library, the Division of Blind Services has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians.

Florida Division of Blind Services Main Page

Office Contact:
Jennifer M. Ganey, Personnel Administrator

(850) 245 - 0750

Job Description:

This position works in the Bureau of Client Services and is responsible for planning, monitoring and evaluating statewide rehabilitative programs within the Division of Blind Services. Employee will confer with internal and external individuals to determine needs and provide recommendations to management to meet those needs. Ensures organizational policies are up-to-date, consistently written, and maintained on the intranet and internet. Provides management with status reports of programs, services, and quality initiatives. Ensures consistency is maintained across districts regarding policies and procedures.

Examples of Work:

• Oversee the Social Security Reimbursement process, including regular follow up with staff responsible for this process and review monthly reports to ensure DBS gets the maximum reimbursement amount due.
• Collaborate with the District Administrators and district staff on the activities performed by the Human Services Program Consultants to ensure successful employment outcomes and ensure performance standards are consistently achieved with elevated levels of customer satisfaction.
• Communicate with, motivate, provide or coordinate training, and direct the workload of his/her subordinates. Utilize effective counseling and coaching strategies in accordance with agency personnel policies and procedures to ensure acceptable job performance of subordinates. In addition, the employee must complete performance appraisals, develop accurate work plans, and approve monthly attendance and leave for each position under his/her direct report. The employee has the authority to make hiring and disciplinary recommendations.
• Analyze internal processes and plan/implement approved agency or program-wide procedural and policy changes to improve operations. Participate in the development of policies and procedures as a member of the policy team and ensure consistent implementation.
• Assist with completion of state/federal reports.
• Supervise the development and implementation of approved annual employment strategies to foster successful outcomes.
• Collaborate with the local workforce boards to facilitate effective linkage with employers statewide and ensure workforce investment activities meet the needs of employers.
• Work with public, non-profit, government and other employers to establish partnerships leading the expansion of employment and work based learning opportunities for blind and visually impaired consumers.
• Develop and implement a statewide model for career pathways. Work with the Quality Assurance Program Administrator to evaluate effectiveness of the model and change as necessary to improve employment outcomes for clients.
• Ensure staff have a 21st century understanding of the evolving labor force and the needs of blind and low vision clients, through proper training and supervision. This includes the utilization of workforce data and tools such as Labor Market Information (LMI), Sector Strategies, Career Pathways, Apprenticeships, and industry certifications, and other programs leading to competitive integrated employment.
• Ensure constant focus on business improvement and development for successful employment outcomes by establishing and monitoring district level performance goals.
• Ensure staff are conducting job prospecting/job development techniques to capitalize employment leads and perform routine follow-up on job placements and work-based learning experiences.
• Provide monthly status reports related to data and trends towards agency goals. This includes working with the Quality Assurance Program Administrator to ensure deficiencies are addressed appropriately and timely.

Minimum Qualifications:

• A bachelor's degree from an accredited college or university and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• A master's degree from an accredited college or university can substitute for one year of the required experience.
• Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Knowledge, Skills & Abilities:

• Knowledge of the principles and practices of vocational rehabilitation.
• Ability to review and approve rehabilitation plans and expenditures for services, to understand and apply applicable rules, regulations, policies and procedures.
• Ability to manage people, to communicate effectively, to establish and maintain effective working relationships with others.
• Ability to assess budgetary needs and develop various reports.Knowledge of the methods of data collection and analysis.
• Ability to establish and maintain effective working relationships with others.

• Any and all Florida Community College or University jobs.
• All periods of employment from high school graduation forward.
• Periods of unemployment (gaps). *All gaps 3 months (90 days) or more must be accounted for.
• Education (high school, GED, Community College, University).
• Volunteer Experience.
• A current resume must be included with this application, and the information contained in the resume must match the information contained in the state application.
• Periods of employment should include the supervisor's name and contact information. Your current place of employment should be included. If you are currently unemployed, please make sure that information is included.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment of 3 months or more must be addressed on the application.
• Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position.
• It is unacceptable to use the statement “see resume” in place of entering work history. Your candidate profile will convert to your official application.
• Responses to qualifying questions must be verifiable in the candidate profile. Not all applicants will be interviewed. Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable. References and file reviews from previous employment will be verified to determine suitability.
• Other documentation can be attached to provide additional information.
• Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
• The successful candidate must be able to pass a Level II Background screening.
• If you are claiming Veteran's Preference, you must attach the correct supporting documentation to be considered (DD214).
• If you are claiming Right to First Interview, you must attach a copy of your official layoff letter when applying to be considered. This only applies to employees laid off from Career Service positions.
• All documentation is due by the close of the job requisition/advertisement.

If you experience problems applying online, please call the People First Service Center at: 877-562-7287.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
» State Group Insurance coverage options

• (health, life, dental, vision and other supplemental options)

» Nine paid holidays and a Personal Holiday each year
» Student Loan Forgiveness (Eligibility Required)
» Tuition Fee Waivers (Accepted by major Florida Community Colleges/Universities)

» Career Growth
» Maternity and Parental Leave Benefits
» Retirement plan options, including employer contributions (www.myfrs.com)

» Annual and Sick Leave Benefits
» Flexible Spending Accounts
» Employee Assistance Program (EAP)

» Ongoing comprehensive training provided
» Highly skilled, professional environment

BACKGROUND SCREENING REQUIREMENT:
It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. The Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

SPECIAL REQUIREMENTS:
You will be required to provide your Social Security Number to conduct required verifications. For more information, please visit the Social Security website.
Selective Services System (SSS):
Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website.

The Florida Division of Blind Services is committed

to increasing recruitment and hiring of Veterans and individuals with disabilities and
improving employment outcomes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.