What are the responsibilities and job description for the Server position at The Statement Group?
Job Overview
RAW* Downtown Hartford is seeking an experienced, motivated and enthusiastic Server to join our dynamic team. As a Server, you will play a crucial role in providing an exceptional dining experience for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring that every customer feels valued and satisfied. This position requires a blend of strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Duties
- Greet and welcome guests in a friendly manner.
- Take food and beverage orders accurately and efficiently.
- Provide recommendations on menu items and upsell specials to enhance the dining experience.
- Serve food and drinks promptly while ensuring presentation meets our standards.
- Monitor guest satisfaction throughout their meal, addressing any concerns or needs promptly.
- Process payments using the POS system, ensuring accuracy in transactions.
- Maintain cleanliness of tables, dining areas, and service stations.
- Assist with bussing tables to ensure a smooth flow of service during busy periods.
- Adhere to food safety regulations and maintain a clean working environment.
Skills
- Basic math skills for handling transactions and calculating bills.
- Knowledge of culinary practices to assist with menu inquiries.
- Experience in sales techniques to effectively upsell menu items.
- Familiarity with food safety standards to ensure compliance in all aspects of service.
- Ability to operate POS systems for order processing and payment handling.
- Experience in nightclub or high-energy dining environments is a plus.
- Strong interpersonal skills to build rapport with guests and team members alike.
- Ability to work collaboratively within a team while also being self-motivated.
Join us as we strive to create memorable experiences for our guests through exceptional service!
Job Types: Full-time, Part-time
Pay: $16.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Hartford, CT 06103 (Required)
Ability to Relocate:
- Hartford, CT 06103: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $30