What are the responsibilities and job description for the waiter/waitress position at The Station Grille at Melillo's?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences. The ideal candidate will possess a passion for customer service and a keen attention to detail, ensuring that every guest feels welcomed and well-cared for. As a Server, you will play a crucial role in delivering high-quality service in a fine dining environment, working collaboratively with kitchen staff and management to ensure smooth operations.
Responsibilities
- Greet and seat guests promptly, providing menus and introducing daily specials.
- Take accurate food and drink orders using the OpenTable system or similar technology.
- Ensure timely delivery of food and beverages to guests while maintaining high standards of presentation.
- Assist with bussing tables and maintaining cleanliness throughout the dining area.
- Provide knowledgeable recommendations on menu items, including food safety practices.
- Handle guest inquiries and complaints professionally, ensuring satisfaction throughout their dining experience.
- Collaborate with kitchen staff to ensure efficient service flow and timely order preparation.
- Maintain an organized workspace, adhering to health and safety regulations at all times.
- Participate in ongoing training sessions to enhance sales techniques and customer service skills.
Skills
- Strong customer service skills with the ability to create a welcoming atmosphere for guests.
- Experience with OpenTable or similar reservation systems is preferred but not required.
- Knowledge of food safety standards and practices is essential.
- Excellent time management skills to handle multiple tables efficiently during busy periods.
- Previous experience in a restaurant or fine dining setting is advantageous.
- Ability to work as part of a team while also being self-motivated when necessary.
- Strong communication skills, both verbal and written, for effective interaction with guests and team members.
- A willingness to help others and contribute positively to the restaurant environment.
Join our team as a Server where your passion for hospitality will shine!
Job Types: Full-time, Part-time
Pay: $6.00 - $8.00 per hour
Expected hours: 20 per week
Shift:
- Evening shift
Work Location: In person
Salary : $6 - $8