What are the responsibilities and job description for the Help Desk II position at The Steely Group?
Job Description
Job Description
Responsibilities :
- Work with and resolve escalated helpdesk requests from managed service provider
- Provide support for AV equipment and meetings (in-person & virtual)
- Image and deploy new user setups (Computer & Desk setup)
- Inventory and software management of IT assets including asset auditing.
- Help with system administration tasks in Windows, Okta, MDM systems
- Help support and manage Windows and Apple environment
Requirements / Qualifications :
Company Description
The Steely Group is a national preclinical, clinical, and commercial staffing firm and certified women’s business enterprise. We partner with small, growing biotech, pharma, and gene therapy companies to help bring treatments to patients by providing flexible talent acquisition solutions including Contingent Search (Direct Hire & Contract Consultants) and Retained Executive Search.
Company Description
The Steely Group is a national preclinical, clinical, and commercial staffing firm and certified women’s business enterprise. We partner with small, growing biotech, pharma, and gene therapy companies to help bring treatments to patients by providing flexible talent acquisition solutions including Contingent Search (Direct Hire & Contract Consultants) and Retained Executive Search.
