What are the responsibilities and job description for the Member Services - Member Services Associate position at The Stevens Point Area YMCA?
FREE
Y Membership
Flexible
Schedule
Discounts on Y
programs and
Child Care
Internship
Credit/Work
Experience
Y Retirement
Savings Account
Supportive
Community
Inclusive Work
Environment
Share your enthusiasm and customer-focused work with our Members by providing timely and accurate
information to members and guests. Assist Member Services Director in creating and implementing
member- focused policies and procedures. Facilitate training while providing leadership to Member
Services Associates. Process accurate day to day operations such as registrations, sales, and refunds.
Shifts are flexible, with a goal of consistency.
The Stevens Point Area YMCA is an equal
opportunity employer functioning under an
Affirmative Action Plan.
WORK AT THE Y
Member Services Associate
$10.17/hour
QUALIFICATIONS:
Established history of positive customer service
experience.
Skilled in use of Microsoft Office.
Proactive in seeking answers to member and guest
inquiries.
Ability to thrive in a fast paced environment.
Comfortable managing multiple tasks
simultaneously.
Strong communication skills, with a “listen-first”
mentality.
Willingness to help others – members, guests, and
coworkers.
Consistently displays our core values: Caring,
Respect, Responsibility, and Honesty.
STEVENS POINT AREA YMCA 1000 Division Street, Stevens Point, WI 54481 715.342.2980 www.spymca.org/jobs
PART-TIME
A fully completed Stevens Point Area
YMCA Employment Application is
required. Scan the QR code to apply
online or stop by the Member
Services desk for a paper application.
HOW TO APPLY:
CERTIFICATIONS:
CPR certification within 60 days of hire.
Salary : $10
