Accounts Receivable Clerk

The Stow Company is currently seeking qualified candidates for an Accounts Receivable Clerk located in Holland, MI. We are the country’s online premier source for custom closets and organizational solutions; designed, custom-cut, and shipped to our clients the next business day from our world class manufacturing facility in Holland, MI.

Primary Purpose of Position:

The Accounts Receivable Clerk will perform accounts receivable operations while safeguarding company assets. This position will also perform active review of customer accounts to maintain effective cash flow and satisfactory collection efforts. This position is full time and seated at our corporate headquarters in downtown Holland, Michigan.

Essential Functions and Responsibilities:

• Perform daily invoicing and printing.
• Process daily credit card payments for customers and resolve any decline issues with customers timely.
• Same day, weekly, monthly, and quarterly customer payment scheduling.
• Daily customer payment notifications.
• Daily credit memo processing.
• Prepare manual invoices as needed.
• Weekly statement processing.
• Compile data and submit for approval any adjustments needed to accounts receivable open items.
• AR Aging review and account clean up.
• Monthly commission completion.
• RTV recording, tracking, and filing of claims.
• Daily cash application.
• Monthly damage calculation
• Complete and submit necessary proof of delivery requests.
• Provide highest level customer service regarding collection and customer account issues. Respond to customer requests in timely manner.
• Expeditiously resolve customer issues, process refunds, review payment discrepancies, and account adjustments. Communicate effectively with sales and customers service as needed.
• Aid and complete year-end closing by preparing reports for Accounts Receivable related accounts.
• Establish and maintain effective and cooperative working relationships with dealers and sales.
• Lives Company values on a daily basis.
• Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.
• Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work.
• Establishes and maintains effective work relationships within the department, the Corporation, and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities

Basic Qualifications

Education & Experience:

• Three years minimum of high-volume corporate AR experience
• ERP and Excel experience

Knowledge/Skills/Abilities:

• Ability to prioritize and manage multiple responsibilities
• Working Knowledge of billing and cash application procedures
• Understanding of Accounting practices
• Ability to work on a computer for extended periods of time
• Interpersonal skills in order to work effectively with individuals both internally and externally to The Stow Company.
• Must have excellent customer service skills, including strong written and verbal communication skills.
• Must have the ability to interface with all levels of personnel in an office and a manufacturing environment.
• Ability to take the initiative and work well independently with little supervision, and as part of a team.

Physical Requirements & Work Environment:

• Sitting at workstation approximately 90 percent of work time
• Standing and walking approximately 10 percent of work time
• Must be able to travel between plant and office locations
• Ability to work overtime
• Typical office environment with shelves overhead and above work surfaces

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)