What are the responsibilities and job description for the Front Desk Receptionist/Scheduler position at The Surgery Center of Southwest Ohio?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, proficiency in various software applications, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming phone calls using phone systems, directing calls as necessary.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Schedule appointments and manage calendars using SIS Complete or similar software.
- Process patient payments in Waystar.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Provide support for administrative tasks as needed, including filing and correspondence.
- Assist with patient records management if applicable, particularly in a dental office setting.
- Communicate effectively with team members to ensure smooth operations.
Requirements
- Proven experience in customer service, preferably in a receptionist or administrative role.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office, Google Suite, and other relevant software applications.
- Excellent time management skills to prioritize tasks effectively.
- Familiarity with phone systems and data entry processes is essential.
- Previous experience as a receptionist is a plus but not required.
- Strong interpersonal skills with the ability to work well within a team environment.
If you are an enthusiastic individual who thrives in a dynamic setting and is committed to providing outstanding service, we invite you to apply for this exciting opportunity as our Front Desk Receptionist.
Job Type: Full-time
Pay: $15.10 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Scheduling: 2 years (Required)
Ability to Commute:
- Moraine, OH 45439 (Required)
Work Location: In person
Salary : $15 - $20