What are the responsibilities and job description for the The Taffy Shop - Counter position at The Taffy Shop?
**Preference will be given to applicants available year round/part time**
Responsible for daily store operations including customer service and sales, inventory management, operating some equipment, assisting with candy production, taking/filling/shipping mail orders, cleaning & organization. Position involves lifting 15# repeatedly, and occasionally up to 50#. Applicants should be well groomed, professional, friendly, proactive with customers, with excellent conversational English communication skills. Involves standing and moving for several hours during busy periods. This would be an ideal first job to learn work ethic & responsibility in a safe environment, or a comfortable position for an experienced retail employee in a consistently positive atmosphere selling an established candy to loyal customers, and developing new customers by sharing the product and the company story. It is a privilege to operate this store to sell a high-quality product, and share the history of our Estes Park tradition. Schedule is posted weekly depending on employee needs. A set schedule is possible if needed; this position could be year-round. The right applicant may be offered other positions in the company that pay more and offer additional responsibilities.
The Taffy Shop is one of a handful of shops across the US that actually make the candy we sell in the store. It's fun to work here and represent 89 years of history to our happy customers, new and old. Join us!
- Stand and walk for extended periods of time
- Able to walk, bend, twist, lift 20# regularly, occasionally 50#
- Fluent, conversational English language skills
- Ability to work flexible hours
- Good interpersonal skills in person and by phone
- Basic mathematic skills
- Greet customers when they enter store and guide conversation through sales process
- Build trust with customers through friendly, honest customer service
- Engage and inform customers with business and local information
- Handle cash and credit card transactions; make cash change accurately
- Accurately record, fulfill and ship mail orders from in-person, phone and internet sales
- Sort and organize candy during production
- Prepare supplies and clean as needed to open store
- Keep store tidy and organized throughout day
- Clean and restock store at closing time
- Maintain system of rotation to insure freshest taffy and supplies
- Answer phone: answer general questions, take mail orders
- Safely operate taffy puller: Prepare and load, maintain texture, unload
- Clean and stock employee areas
- Perform other duties as assigned
- Shopping destination with busy front counter and mail orders
- Historic reputation with loyal, positive, interested customers
- Employee & family discounts
- Flexible schedule
Job Types: Full-time, Part-time, Seasonal
Pay: $18.00 - $20.00 per hour
Expected hours: 26 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Language:
- fluent English (Required)
Work Location: In person
Salary : $18 - $20