Accounts Receivable Specialist

Description

Job Overview

We are seeking a dedicated and detail-oriented Accounts Receivable Specialist to join our team. The ideal candidate will play a crucial role in managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. This position requires strong negotiation skills and a solid understanding of revenue cycle management, making it essential for the success of our financial operations.

Duties

Credit risk assessment: Evaluate creditworthiness and determine credit limits

• Creating and maintaining credit history files
• Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports
• Managing the collection efforts and calls for accounts receivable portfolio
• Documenting daily collections activity
• Researching account disputes and billing discrepancies
• Performing account and payment reconciliations
• Responding to credit inquiries from external and internal clients
• Identifying delinquent accounts requiring external collection efforts
• Identifying bad debt or financial exposure
• Collections: Collect payments, negotiate payment plans, and resolve disputes
• Client communication: Respond to inquiries, advise clients on credit issues, and help with debt management
• Account management: Create and maintain credit history files, reconcile accounts, and document collections
• Research: Investigate billing discrepancies and account disputes
• Debt management: Help develop debt management plans
• Manage and follow up on outstanding accounts receivable to ensure timely payments.
• Utilize financial software to track account statuses and document collection efforts.
• Analyze accounts to identify discrepancies and resolve issues related to billing or payments.
• Negotiate payment arrangements with clients while maintaining a professional demeanor.
• Provide exceptional customer service by addressing inquiries and concerns regarding account balances.
• Perform telemarketing activities as needed to reach out to clients for collections.
• Maintain accurate records of all communications and transactions related to collections.
• Collaborate with the finance team to ensure accurate reporting and reconciliation of accounts.
  
  

Experience

• Cash Applications, Billing, Reconciliation of Accounts
• Familiarity with debits, credits, and basic accounting principles is essential.
• Strong math skills are necessary for analyzing account balances and payment histories.
• Previous experience in customer service or telemarketing roles will be beneficial.
• Excellent communication and negotiation skills are required to effectively interact with clients.
  
  

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.