What are the responsibilities and job description for the Host/ Hostess position at THE TOASTED YOLK CAFE - COVINGTON?
Introduction:
We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.
Responsibilities:
Greet guests upon arrival and assist with seating them at their tablesManage reservations and waitlists using a computerized system
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up private events
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down tables and sweeping the floor, maintaining restroom and front desk cleanliness.
Help maintain a clean and organized dining room
Other duties as assigned
Qualifications:
Previous experience as a host or in a customer service role is preferredStrong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software.
Weekends are required.
Perks:
Competitive salaryEmployee discounts on food and drinks
Day-time hours.
Positive and supportive work environment