What are the responsibilities and job description for the Store Manager position at The Toledo Humane Society?
POSITION: Thrift Store Manager
DEPARTMENT: Retail
RESPONSIBLE TO: President/CEO
SUMMARY: To assist in fulfilling the purpose/mission of THS by being responsible for the total business operation of the Thrift Store and the supporting Production Department. In this capacity, the Manager is responsible for providing an operation that not only produces a reasonable profit for the humane society but also raises awareness to the mission of the humane society and its work in the county. .
RESPONSIBILITIES:
- Count down register drawers and prepare daily deposits of store sales, insuring the total security of all cash moving through the registers.
- Assist on the store sales floor.
- Supervise all store activities.
- Mediate team member disputes, deal with discipline and correction as needed, encourage team unity.
- Oversee and assist in the development of training tools and methods.
- Direct the Assistant Store Manage/Production Manager in staff training
- Order and purchase store supplies for sales floor, office and production.
- Assist in production work areas as needed and oversee all merchandise flow.
- Direct staff hiring and provide performance evaluations of all staff as required.
- Work with the Finance Director in the development of the annual budget as well as long-range planning and strategic development of the stores operation.
- Plan, design and execute all store advertising and promotions in line with budget limitations.
- Evaluate and revise as needed pricing structures and production rotations.
- Provide all activity reporting on the store and production as may be required by the Finance Director. Make suggestions for changes in reporting as may seem appropriate for effective evaluation of the stores operations.
- Provide for the most appropriate store layout and merchandise displays that will maximize customer interest.
- Provide for daily cleaning and maintenance of the store.
- Responsible for proper identification, pricing and display of antiques.
- Welcome, supervise and nurture the investment of volunteers at the THS, particularly those working in department(s) relating to this position.
- Attend Humane Society sponsored staff meetings and events as designated by supervisor.
- Responsible for any other assignments given by the President/CEO.
QUALIFICATIONS:
Personal:
- Actively seek harmonious employee interaction.
- Promote teamwork and collaboration.
- Provide for a pleasant, clean and enjoyable shopping experience for all customers.
Education & Experience:
- High school diploma, some college helpful
- Three years in a management role
Skills & Abilities:
- Retail store experience
- Production (manufacturing line) experience
- Customer service experience
Physical:
- Sitting or standing for long periods of time to perform job functions
- Ability to lift and move objects weighing up to 40 pounds
- Manipulate, handle, and control items or equipment
- Communicate effectively with clients, co-workers and volunteers
- Be able to read, write, and interpret written documents
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Available to work weekends
Experience:
- Management: 3 years (Required)
Ability to Commute:
- Maumee, OH 43537 (Preferred)
Work Location: In person