Director of Clinical Services

The Director of Clinical Services at The Tristesse Grief Center leads all clinical programs, providing oversight, supervision, and strategic direction for counseling services. This role ensures high-quality, trauma-informed care for clients, supervises clinical staff, manages program development, and maintains compliance with clinical standards and best practices. It's a leadership role focused on making a meaningful impact in the lives of those navigating grief and loss.

• Oversee day-to-day operations of the counseling clinic, ensuring efficient workflows and the highest standards of care.
• Supervise, support, and mentor clinical staff, including counselors, social workers, and interns.
• Monitor client satisfaction, gather feedback, and implement necessary changes to improve the client experience.
• Collaborate with the Executive Director and leadership team on program development and quality improvement initiatives.
• Coordinate and participate in regular team meetings to foster collaboration, address challenges, and promote a positive work environment.
• Other duties as assigned
  

• Provide individual, family, and group counseling services for clients of all ages
• Maintain accurate, confidential records of client sessions in accordance with HIPAA and organizational guidelines.

1. Provides Clinical Oversight: Ensures all grief-related activities and interventions are developmentally appropriate and aligned with best practices in bereavement care.
2. Supervises and Supports Staff/Volunteers: Trains and supervises staff, clinicians, and volunteers to deliver therapeutic support throughout the camp experience.
3. Develops Camp Programming: Designs and implements therapeutic activities that help campers process grief in healthy ways (e.g., art therapy, memory sharing, coping skills workshops).
4. Crisis Management: Responds to and manages emotional or behavioral crises during camp, providing direct clinical support as needed.
5. Family Coordination: Communicates with families before, during, and after camp to assess needs, offer resources, and ensure continuity of care.
6. Ensures Camper Well-being: Monitors the emotional health of campers throughout the camp, providing individual or group interventions when necessary.
7. Other duties as assigned
   

• Education: Master’s degree in Counseling, Social Work, Psychology, or a related field from an accredited institution.
• Licensure: Current licensure in good standing in the state of OK 
• Experience: Minimum of 5 years of clinical experience in a counseling setting, including at least 1 year in a supervisory or administrative role.
• Preferred experience in grief counseling or a similar field.
• Preferred Experience in program development and implementation.
  

• Strong leadership, organizational, and communication skills.
• Ability to manage and mentor clinical staff
• Proficiency in developing and implementing clinic policies and protocols.
• Strong commitment to client-centered care, compassionate support, and ethical practice.