Public Programs Coordinator

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000 acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary: $50,000-$55,000  

Hours per week: 40 

Job Classification: Exempt, Full-Time, Year-Round 

Job Type: Onsite 

Location: Charles River Valley properties: Powisset Farm, Chestnut Hill Farm, Rocky Woods

What You’ll Do:

Your Impact:

As a Public Programs Coordinator for the Charles River Valley properties, you will create and manage engagement activities at the Charles River Valley properties that align with the Trustees’ mission to preserve special places for everyone, forever. You will collaborate with MetroWest colleagues and the statewide engagement team to build connections between communities and Trustees properties, fostering a sense of belonging and connection.   

The Role:

As a Public Programs Coordinator, you will be a key contributor within the MetroWest regional engagement team, reporting directly to the Senior Regional Engagement Manager. You will be responsible for planning, marketing, and executing adult and family public programming at Powisset Farm, Chestnut Hill Farm and Rocky Woods. You will collaborate with other team members responsible for developing private events and partnerships at Powisset Farm. You will manage a staff comprised of Event Assistants, and work collaboratively across the organization, particularly with statewide engagement, visitor experience, and marketing colleagues.

Specifically, you’ll: 

• Help develop a year-round schedule of programs and events which support both mission-based and revenue-based goals.   
• Manage planning, marketing and execution of non-youth public programs at CRV properties (Powisset Farm, Chestnut Hill Farm, Rocky Woods) and private events at Powisset and Rocky Woods.  
• Support marketing of the Powisset Farm Store, Powisset agriculture and agroecology work and other offerings, through promotion and marketing initiatives designed to raise visibility, increase visitor traffic and drive revenue.  
• Manage, train, develop, and mentor a staff comprised of a team of Event Assistants.  
• Work with the Senior Regional Engagement Manager to develop an annual budget tied to annual engagement and plans. Achieve mission and margin objectives through careful budget planning in collaboration with the central team and ongoing budget management to meet established expense and revenue targets.  
• Develop and execute robust marketing plans to drive engagement revenue. Assets and implementation tools may include promotions, signage, flyers, banners, digital and social media, press releases and more.  
• Provide a superb visitor experience and exemplary customer service and interface, including answering inquiries, problem solving, ticket refunds and more.  
• Serve and set a standard as a positive, enthusiastic resource for MetroWest colleagues and teammates and collaborate effectively with colleagues across the organization.   
• Maintain a polite, positive, upbeat attitude and model this behavior daily with colleagues, visitors and partners.  
• Partner with the Powisset culinary manager/chef instructor to support farm-to-table programs including cooking classes and food-centric public programs. 
• Partner with property stewardship and facilities staff to support on-site engagement operations.   
• Work to expand the volunteer pool and retain/motivate existing volunteers. Support and celebrate the success of volunteers working on site.    
• Develop and foster relationships with community groups, nonprofit organizations and local businesses to develop partnerships and revenue streams.    
• Proficient at Trustees systems including but not limited to Planful, Paylocity, Event Kiosk, Acme, Shopify.  

This is a full-time, exempt position working 40 hours per week reporting directly to the Senior Regional Engagement Manager.  

What You’ll Need:

Skills and Experience: 

• 3–5 years of relevant work experience 
• 1-2 years of management experience preferred
• Proven track record of strong management skills and the ability to hire and lead a team  
• Strong communicator – written and oral presentation  
• Excellent organizational skills    
• Excellent customer service skills 
• Experience managing budgets & financial goals  
• Experience managing marketing and promotion initiatives 
• Demonstrated culinary interest and/or experience in culinary/farm-to-table environments  
• Collegial attitude and comfort working within an active, diverse, fun team 

Eligibility Criteria: 

• Current authorization to work in the United States – a candidate must have such authorization by the first day of employment. 
• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy.
• A satisfactory criminal background (CORI) check.
• Ability to work some nights and weekends as events/programs are scheduled.  

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Questions? Contact our People team at people@thetrustees.org

Your Benefits: 

• Sick time: 80 hours per year 

• Vacation time: 20 days per year
• Holiday time: 12 recognized holidays, 3 floating holidays  

• Health insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.  

• Short-Term and Long-Term Disability Insurance 

• Massachusetts Paid Family Medical Leave 

• Life Insurance  

• 401k with 5% match after 1 year of employment 

• Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.  

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

• Day of Wonder: Spend one workday per year exploring a Trustees property 

• Day of Service: Spend one workday per year helping with a project at a Trustees property  

Equal Opportunity and Diversity: 

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. 

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org. 

Salary : $50,000 - $55,000