What are the responsibilities and job description for the Seasonal Campground Ranger - Full Season position at The Trustees of Reservations?
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000 acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.
Posting Information:
Salary/Hourly Rate: $17-$19/hour
Hours per week: 20-40
Job Classification: Limited, non-exempt
Job Type: On-site
Duration: Mid-April through Mid-October
Location: Tully Lake Campground, Royalston, MA
What You’ll Do:
Your Impact:
Ready to work each day amidst the pines and along the lakeshore, offering guests a true primitive camping experience and a chance to connect with nature. As a Seasonal Campground Ranger at Tully Lake, you and a team of other dedicated seasonal employees will contribute to the Trustees’ mission by caring for this quaint, special campground and fostering a camping experience that visitors will remember for years to come.
The Role:
As a Tully Lake Campground Ranger, you execute the daily operations and maintenance of Tully Lake Campground and its primitive camp spots, as well as retail and recreational operations. The Campground Rangers are frontline representatives for the campground and the Trustees, interacting with campers to ensure a safe and positive visitor experience.
Specifically, you’ll:
- Provide a welcoming and positive experience as a customer-facing representative of the campground and the Trustees
- Professionally execute reservation and point of sale transactions; including answering questions, relaying pertinent information, and delivery of equipment rental services
- Assist campers to find their sites, orient to nearby attractions, and respond to customer questions or requests.
- Regular cleaning of campsites after use, as well as regular cleaning of common areas (restroom facilities, campground trails, parking areas, etc.)
- Patrol Campground regularly to positively interact with campers and ensure compliance with the rules and regulations.
- Promote Trustees mission and membership to campground visitors.
- Provide basic interpretive information to campers regarding plants, animals, ecology, etc.
- Answer camper questions concerning The Trustees, campground, trails, etc.
- Perform simple and routine maintenance work on the grounds.
This is a limited, non-exempt position working 20-40 hours per week reporting directly to the Campground Manager.
What You’ll Need:
Skills and Experience:
- Training, education or experience in recreation management, hospitality or related field and considerable work experience which involved significant direct contact with the public preferred.
- A background in education, or a passion for sharing knowledge will be key.
- Excellent communication and customer service skills
- Strong time-management skills
- Ability to work flexible hours including evenings, weekends and holidays
- Ability to work outdoors in all elements including heat, cold, wind and rain
Eligibility Criteria:
- Must have reliable transportation to and from work
- Must be able to work weekends and evenings
- Must be willing and able to work without supervision
- Must enjoy working with the natural world
- Experience or training in recreation management and a desire to work with the public is desired
- Should have experience or aptitude in working with computers and databases
- Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
- A satisfactory criminal background (CORI) check.
Physical/Environmental Demands:
- Ability to lift up to 20lbs
- Work outside in a variety of weather conditions
- Able to properly respond to a variety of situations involving different visitors
- Must be able to assist visitors with carrying canoes to boat launch
- Able to care for property maintenance as needed
Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at people@thetrustees.org
Your Benefits:
Your Benefits (Limited Benefits Eligible)
- Sick time: Prorated by length of service
- Vacation time: Prorated by employee status
- Floating holidays/personal days: 15 Floating Holidays (13 observed holidays; 2 floating)
- Health insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.
- Short-Term and Long-Term Disability Insurance
- Massachusetts Paid Family Medical Leave
- Life Insurance
- Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.
- Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
- Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org.
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Salary : $17 - $19