Senior Campground Ranger - Full Season

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000 acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information: 

Salary/Hourly Rate: $19-$21/hr 

Hours per week: 20-40 

Job Classification: Limited, non-exempt 

Job Type: On-site 

Duration: Mid-April through Mid-October 

Location: Tully Lake Campground, Royalston, MA 

What You’ll Do:

Your Impact:

Ready to work each day amidst the pines and along the lakeshore, offering guests a true primitive camping experience and a chance to connect with nature.  As the Senior Campground Ranger at Tully Lake, you and a team of other dedicated seasonal employees will contribute to the Trustees’ mission by caring for this quaint, special campground and fostering a camping experience that visitors will remember for years to come. 

The Role:

As a Tully Lake Senior Campground Ranger, you lead oversight of the daily operations and maintenance of Tully Lake Campground and its primitive camp spots, as well as retail and recreational operations. The Senior Ranger supports the manager in providing a safe, clean and enjoyable visitor experience for campers and ensuring that the campground is operating efficiently and effectively. 

Specifically, you’ll:

• Day to day oversight of campground ranger staff. 
• Model and set expectations for staff as customer-facing representatives of the campground and the Trustees. 
• Leadership of campground operations, including the maintenance of facilities, grounds and equipment  
• Ensure compliance with all federal, state and local regulations  
• Support development and execution of campground/staff policies and procedures, including safety protocols  
• Process reservations, handle customer inquiries and resolve complaints  
• Ensure customer satisfaction by regularly seeking feedback and addressing concerns  

This is a limited, non-exempt position working 20-40 hours per week reporting directly to the Campground Manager. 

What You’ll Need:

Skills and Experience: 

• One to three years of experience at a campground or similar facility  

• Excellent communication and customer service skills  

• Strong leadership and decision-making abilities  

• Ability to work effectively under pressure and in a fast-paced environment  

• Ability to work flexible hours, including weekends, holidays and some overnights. 

• Ability to work outdoors in all elements including heat, cold, wind and rain. 

What qualifications should a successful candidate have? 

• At least two years of experience in managing or supervising staff. 

• Strong organizational and time management skills. 

• Experience in hospitality or retail management a plus. 

• Knowledge of campground operations and regulations. 

Eligibility Criteria: 

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 

• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. 

• A satisfactory criminal background (CORI) check. 

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.  

Questions? Contact our People team at people@thetrustees.org 

Your Benefits:

Your Benefits (Limited Benefits Eligible) 

• Sick time: Prorated by length of service 

• Vacation time: Prorated by employee status 

• Floating holidays/personal days: 15 Floating Holidays (13 observed holidays; 2 floating)  

• Health insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.  

• Short-Term and Long-Term Disability Insurance 

• Massachusetts Paid Family Medical Leave 

• Life Insurance  

• Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.  

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity: 

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. 

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org. 

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Salary : $19 - $21