What are the responsibilities and job description for the FOH Manager position at The Twisted Crab-Exchange?
Overview
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. This role is crucial in ensuring that our guests receive exceptional service while maintaining a smooth and efficient front-of-house environment. The ideal candidate will possess strong leadership skills and a passion for the restaurant industry, with experience in marketing, bartending, and management.
Responsibilities
- Supervise and coordinate front-of-house staff to ensure high-quality service and guest satisfaction.
- Manage reservations, seating arrangements, and dining room flow to optimize guest experience.
- Train, mentor, and develop staff in areas such as customer service, food safety, and POS systems.
- Collaborate with the kitchen team to ensure seamless communication between front-of-house and back-of-house operations.
- Maintain cleanliness and organization of the dining area while adhering to health and safety regulations.
- Handle guest inquiries, complaints, and feedback with professionalism and care.
- Monitor inventory levels for front-of-house supplies and coordinate with management for reordering as necessary.
Skills
- Proficiency in POS systems for efficient order processing and payment handling.
- Strong leadership abilities to inspire and motivate staff while fostering a positive work environment.
- Knowledge of food management practices.
- Experience in bartending and marketing is a plus.
- Excellent communication skills to effectively interact with guests, staff, and management.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A passion for the hospitality industry with a focus on delivering outstanding guest experiences.
Join our team as a Front of House Manager where you will play an integral role in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid training
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $35,000 - $40,000