Banquet Server/Bartender

Description

To consistently achieve the service and product delivery standards with a high degree of client care and service throughout the banqueting event experience and to provide an exceptional and memorable guest experience. The banquet server/bartender will serve the guest’s needs by providing exceptional knowledge of food & beverage menu items, wine and beverage options, as well as cocktail and beverage preparation techniques. They also assist in set-up of linen, china, glass, silver, and buffets/ food displays for each function in accordance with The Umstead Hotel standards.

Qualifications

• · Report to work at the scheduled time, neatly groomed and in a clean uniform.
• · Participates in the service and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection's, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest's original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction.
• · Setting up, maintaining, inventorying and breaking down all beverage breaks and food buffets/ food displays
• · Setting up of linen, china, glass, silver, for each function according to the banquet event order.
• · Exceptional knowledge of all products/ liquors/ wine/ beverages available on banquet bars.
• · Exceptional knowledge of cocktail mixology and preparation techniques.
• · Thorough knowledge of setting up, maintaining, inventorying and breaking down all bar stations for each function according to the banquet event order and The Umstead Hotel standards.
• · Thorough knowledge of all North Carolina state liquor laws and procedures.
• · Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• · Being able to consistently perform tasks within a given time frame to ensure all event components are setup on time.
• · Being able to consistently perform tasks with little direct supervision.
• · Maintain the back of the house cleanliness and safety
• · Comply with The Umstead Hotel & Spa Vision and Values.
• · Work harmoniously and professionally with co-workers and supervisors.
• · In addition, other duties may be required as directed by your Manager

Education:

High school or equivalent education required

Experience:

1-2 years banquet or restaurant server in an upscale hotel, restaurant or country club. Previous four- or five-star hotel banquet server experience preferred.

Licenses or Certificates:

Ability to obtain and/or maintain any government required licenses, certificates or permits.

Salary : $8