What are the responsibilities and job description for the Event Planning Manager position at The Union Station Nashville Yards, Autograph Collection?
Division The Union Station Nashville Yards, Autograph Collection
Description
At The Union Station Nashville Yards, Autograph Collection Hotel, every event is a curated experience, designed with character, style, and impeccable attention to detail. As an Event Manager, you are a key ambassador of that experience-delivering personalized services and seamless execution for meetings, conferences, and social events that reflect the unique story of our hotel.
Position Overview
The Event Manager is responsible for coordinating and executing group events with a focus on luxury service standards, brand integrity, and client satisfaction. This role bridges the gap between Sales and Banquets, ensuring every event reflects the sophistication, creativity, and personalized approach that defines the Autograph Collection.
Key Responsibilities
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
At The Union Station Nashville Yards, Autograph Collection Hotel, every event is a curated experience, designed with character, style, and impeccable attention to detail. As an Event Manager, you are a key ambassador of that experience-delivering personalized services and seamless execution for meetings, conferences, and social events that reflect the unique story of our hotel.
Position Overview
The Event Manager is responsible for coordinating and executing group events with a focus on luxury service standards, brand integrity, and client satisfaction. This role bridges the gap between Sales and Banquets, ensuring every event reflects the sophistication, creativity, and personalized approach that defines the Autograph Collection.
Key Responsibilities
- Serve as the primary contact for assigned group clients from the point of turnover through the successful execution of their events.
- Partner with clients to understand their vision and expectations, translating them into detailed Banquet Event Orders (BEOs) and Group Resumes with a high level of accuracy and elegance.
- Ensure all event details-room layouts, audiovisual, culinary offerings, and custom touches-are executed flawlessly in alignment with luxury brand standards.
- Collaborate with Culinary, Banquets, Front Office, and Housekeeping teams to orchestrate smooth event operations and uphold the Marriott experience.
- Conduct thorough site visits, pre-conference meetings, and post-event reviews, ensuring every interaction reinforces a sense of exclusivity and personalized care.
- Maintain detailed and organized event documentation, timelines, and communication trails for internal coordination and client confidence.
- Anticipate and respond to client needs with discretion, poise, and a solution-oriented approach.
- Drive revenue through strategic upselling of premium experiences, enhancements, and ancillary services.
- Cultivate repeat business by developing long-term client relationships and demonstrating genuine commitment to their success.
- Embody the hotel's story and personality in every interaction, serving as a gracious host and passionate brand steward.
- Support the Director of Sales and Marketing & Director of Food and Beverage as well as hotel leadership with special projects and high-profile programs as needed.
- Bachelor's degree in hospitality management, Business Administration, or a related field preferred.
- Minimum 3 years of luxury conference services, event planning, or hotel operations experience required.
- Deep understanding of service standards, elevated client expectations, and luxury lifestyle hospitality.
- $60,000/year
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Salary : $60,000
