What are the responsibilities and job description for the Front Desk Representative position at The United Firm | La Liga Defensora, APC?
Our Austin office is looking to hire an experienced Bilingual Front Desk Representative with a desire to develop a career within the legal industry. The ideal candidate is an individual who works well in a fast-paced environment. This position requires a true professional who is dedicated and passionate about serving our clients. You will assist clients and guests, answer multi-line phones, manage conference room reservations, and update employee lists and directories. Additionally, you will help office personnel with a variety of tasks at our front desk, including calendaring, and serve as a liaison with department managers. The Receptionist reports directly to the Office Manager.
Responsibilities
Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry.
The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct all office visitors
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., applications, pens, and forms)
- Provide fundamental information in person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling office access
- Order front office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Draft, file, and and prepare legal contracts (experience is a plus, but we're willing to teach this skill)
- Conduct high-level reviews regarding contract revisions and drafts
- Bilingual (English/Spanish) with full proficiency
- Weekend Availability is a MUST
- Case Management software experience is a significant plus
- At least 1 year of experience in front desk
- Resourceful, and motivated to resolve issues whenever they arise
- Customer service attitude
- Microsoft Excel, Google Spreadsheets, and CLIO (Preferred)
Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry.
The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
