What are the responsibilities and job description for the Office Administrator position at The United Green?
About Us:
We are an eCommerce-based company supplying event businesses all over North and South America with high-quality special-event linens. We are seeking an upbeat and responsible Office Administrator to join our team.
Job Responsibilities:
- General customer service, ensuring a high level of client satisfaction
- Answering phones and assisting clients with inquiries
- Responding to sales and support emails
- Receiving phone and email orders, processing orders accurately
- Managing website-generated orders
- Communicating with vendors for stock checks and purchase orders
- Ensuring all orders are processed timely and accurately
- Conducting customer outreach as needed
- Managing orders and transactions through QuickBooks
- Performing additional office and clerical duties as required
Qualifications:
- Experience with QuickBooks is highly preferred
- Strong background in order processing, customer service, and purchase order management
- Ability to communicate effectively over the phone with clients
- Highly organized, detail-oriented, and capable of multitasking
- A positive attitude and ability to work well with the team
