Business Systems Analyst I

Pay Grade/Pay Range: Minimum: $53,500 - Midpoint: $66,900 (Salaried E8)

Department/Organization: 830101 - Career Center Admin

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm

Job Summary: The Business Systems Analyst I documents, installs, analyzes, and/or maintains operating system(s) used for the business purpose of assigned area. Provides technical support and training to users concerning system software and utilities. Serves as subject matter expert for system. Serves as liaison to the central Office of Information Technology (OIT) for advanced support needs.

Additional Department Summary: Coordinates with the Executive Director and Director of Operations to establish, maintain, and modify appropriate data management and reporting by users internal and external to the Career Center. Ensures databases contain only up-to-date student and employer information. Coordinates with vendors to ensure that the Career Center is using all of the system functionality. Acts as the primary contact for users when troubleshooting system functionality. Trains all users of Handshake and other systems. Develops training materials and instruction manuals for staff, students, and employers.
Oversees the First Destination data collection process to includes coordinating with campus entities to ensure that contacts are being made, monitoring the online system to respond to notifications, checking for data accuracy, and following up on inconsistencies. Compiles regular and ad hoc reports for government officials, system and university leadership, employers, and Career Center staff. Ensures that reports are clear and easily understandable to a variety of audiences. Completes required reporting for NACE, US News and World Report, and departmental accrediting agencies, among others.
Pulls monthly reports from the career management software and first destination system to guide Career Center operations. Analyzes survey data from Career Center visits, career events, and program evaluations and communicates results with career center staff to ensure that high-quality services are being provided to students and employers. Completes required training and promoting a safe, hospitable, and respectful workplace.

Required Minimum Qualifications: Bachelor's degree; OR associate's degree and two (2) years of IT experience; OR High school diploma or GED and four (4) years of IT experience.

Skills and Knowledge: Advanced Excel knowledge and skills including use of pivot tables, formulas, macros, etc. Knowledge and skills with Microsoft Office, PowerBI, Power Automate, Tableau and Qualtrics. Ability to learn new software programs quickly. Ability to communicate clearly both verbally and in writing. Strong mathematical aptitude and knowledge of statistical processes. Ability to prioritize and execute multiple projects simultaneously, work independently, and work collaboratively with professional colleagues. Ability to exercise attention to detail with a high level of accuracy without losing sight of the “big picture.” Demonstrates commitment to supporting all students.

Preferred Qualifications: Bachelor’s degree in Management Information Systems, Operations Management, Library Information Sciences, Statistics, Mathematics or other related research or analytical fields of study; OR Master's degree with relevant student or academic project experience. Two (2) years of related research or analytical experience. Experience with extracting data and creating reports that are accurate and meaningful.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases.