Assistant Director of Admissions (Communications)

Crown Admissions Staff As one of the first schools of social work in the United States, the Crown Family School of Social Work, Policy, and Practice has shaped the field for more than 100 years. As part of the University of Chicago, the Crown Family School shares the University's core values and distinctive intellectual culture. Crown Family School faculty, staff and students focus on identifying solutions to complex problems through the integration of research, training, and direct community engagement. Guided by an interdisciplinary tradition, Crown Family School scholars conduct innovative research to address interconnected social challenges such as educational inequality, health disparities, crime and violence, poverty, and child and family welfare—working at multiple scales, from individual to policy-level interventions. More than 8,000 Crown Family School graduates in the US and globally hold leadership positions in academia, at nonprofits, and at governmental agencies The Crown Family School is the home of several academic centers. These include the Susan and Richard Kiphart Center for Global Health and Social Development, the Urban Education Institute (UEI), the Center for Health Administration Studies, the Smart Decarceration Project, and the Employment Instability, Family Well-being, and Social Policy Network (EINet). More information may be found here. The Assistant Director of Admissions (Communications) is a key member of the admissions team. This position supports and assists in meeting the School's enrollment goals through the recruitment of qualified prospective students.
This role provides professional support and solves problems in the implementation and administration of admissions and recruitment strategies, policies, and procedures. Processes admissions applications independently or with guidance from others. Supports recruitment efforts by interviewing and evaluating applicants; supports admissions efforts by selecting applicants for admission and coordinating admissions across the University. May travel and recruit in a specific territory. Counsels students and parents regarding the admissions process.

• Recruits for Crown Family School master’s programs, including responding to and sending e-mails and scheduling and conducting individual phone calls and appointments.
• Leads recruitment e-mail communication strategy and marketing efforts for prospective applicants, applicants, and admitted students such as updating print materials.
• Maintains and updates the Admissions website and New Admit Page.
• Assists with recruitment fair strategy and attends recruitment fairs locally, regionally, and nationally.
• Assists with and participates in recruitment events, including webinars, info sessions, class visits, and campus visits.
• Oversees Facebook Groups for newly admitted students, including creation, content, and posting.
• Coordinates with Alumni Association and alumni involvement in recruitment efforts.
• Assists with PhD recruitment if needed.
• Participates in application review, decisions, and scholarship awards.
• Collaborates with Admissions Team to build, update, and maintain policy, practice, and procedure documentation.
• Is an admissions advisor for newly admitted students as assigned, communicates changes in admission to Admissions and Field teams, and assists with outreach to and on-boarding of newly admitted students.
• Tracks effectiveness of recruitment efforts and provides reports to demonstrate outcomes.
• Provides Director with insights, feedback, and critique of recruitment practices, procedures, and processes to improve service.
• Represents Crown Family School at relevant University-wide working groups and meetings.
• Recruits and/or evaluates applicants for admission by interviewing, reading applications, and summarizing evaluations. Completes these tasks independently or with some guidance and instruction from others.
• Travels and recruits in an assigned geography, assisting with planning and delivering public presentations, special events, and other recruitment activities.
• Maintains relationships with all individuals involved in the recruitment process, including routinely counseling students and parents regarding the admission process.
• Performs other related work as needed.

Minimum requirements include a college or university degree in related field. Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

• Experience working in a higher education research institution.
  Experience with PeopleSoft or similar course management systems.

• Demonstrated flexibility and ability to multi-task on frequent and constantly changing demands.
• Ability to effectively communicate with faculty, graduate students, and various administrative offices at all university levels.
• Excellent organizational skills.
• Attention to detail.
• Analytical skills.
• Ability to meet deadlines.
• Ability to maintain confidentiality.
• Ability to resolve problems.
• Ability to work independently and as part of a team.
• Knowledge of Microsoft Office.
• Knowledge, awareness, and diversity, equity, and inclusion skills.
• Knowledge of database management software.

• Hybrid work schedule, on-site at the Hyde Park campus in Chicago.
• Travel to external stakeholder sites as needed.

• Resume (required)
• Cover letter (required)
• References (preferred)

Student Affairs & Services Individual Contributor 40
No
No
No Salary Exempt $62,000.00 - $67,000.00 Yes