Distribution Center (CDC) Information Technology (IT) Manager

This job was posted by : For more information, please see : DepartmentPress Information TechnologyAbout the DepartmentSince its origins in 1890 as one of the three main divisions of the University of Chicago, the University of Chicago Press has embraced as its mission the obligation to disseminate scholarship of the highest standard and to publish serious works that promote education, foster public understanding, and enrich cultural life. Through our books and journals, we seek not only to advance scholarly conversation within and across traditional disciplines but, in keeping with the University of Chicago\'s experimental tradition, to help define new areas of knowledge and intellectual endeavor.Job SummaryWe are seeking an experienced CDC IT Manager with a strong background in Agile project management, Enterprise Resource Planning (ERP) system development and management, and Warehouse Management System (WMS) development and maintenance. The IT Manager will oversee all IT operations within our distribution center, ensuring the efficient integration, maintenance, and optimization of all IT systems. This role requires a dynamic leader who can drive technology initiatives, manage complex projects, and lead a team of IT professionals to support and enhance the CDC\'s operational goals.ResponsibilitiesIT Operations Management : Oversee and manage the IT infrastructure within the distribution center, including servers, networks, hardware, and software systems. Ensure the continuous availability, security, and reliability of IT systems to support the distribution center\'s operations. Develop and implement IT policies, procedures, and best practices to meet the operational needs of the distribution center. Supervise the installation, configuration, and troubleshooting of IT equipment.Agile Project Management : Lead IT development and operations projects using Agile methodologies, ensuring that projects are delivered on time and meet the distribution center\'s objectives. Collaborate with cross-functional teams to gather project requirements and define deliverables. Facilitate Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, driving continuous improvement in project execution. Prioritize tasks, manage backlogs, and ensure the team achieves project milestones.Data Warehouse Development : Work closely with stakeholders to define data requirements and translate them into technical solutions.ERP System Development and Management : Lead the development, customization, and management of the ERP system to support the distribution center\'s operational processes. Collaborate with internal teams to gather business requirements and ensure the ERP system aligns with operational needs. Oversee the integration of the ERP system with other IT systems, ensuring data consistency and operational efficiency. Monitor and optimize ERP system performance, troubleshoot issues, and implement enhancements as necessary. Ensure that the ERP system complies with industry standards and regulations.Warehouse Management System (WMS) Development and Maintenance : Lead the design, development, and maintenance of the WMS to optimize warehouse operations, including inventory management, order processing, and shipping. Collaborate with warehouse operations teams to ensure the WMS meets operational requirements. Oversee the integration of the WMS with ERP and other systems to ensure seamless data flow and operational efficiency. Monitor WMS performance, resolve issues, and implement system enhancements to improve functionality and user experience. Stay current with the latest WMS technologies and best practices to drive continuous improvement.Team Leadership : Lead, mentor, and manage a team of IT professionals, including software developers, sys em engineers, batch job operators, ERP specialists, and WMS developers. Foster a collaborative and innovative team environment focused on continuous improvement and high performance. Provide training and development opportunities to ensure the team remains up-to-date with the latest technologies and methodologies.Vendor and Stakeholder Management : Manage relationships with external vendors and service providers to ensure timely delivery and support of IT products and services. Serve as the primary point of contact for IT-related issues within the distribution center, working closely with other departments to address needs. Negotiate contracts and service level agreements (SLAs) with vendors to ensure they meet organizational goals and budget constraints.Continuous Improvement : Analyze and evaluate the effectiveness of current IT systems and processes, recommending and implementing improvements as needed. Stay informed about the latest industry trends, technologies, and best practices to enhance the CDC\'s IT capabilities. Promote the adoption of new technologies and methodologies that support the distribution center\'s growth and efficiency.Monitors the implementation of approved best practices and information technology policies that maximizes efficiency and productivity.Provides leadership for the planning, design, imple