Operations Coordinator, Trauma Surgery

BSD SUR - Trauma Surgery: Administration The UChicago Medicine Trauma Program cares for trauma patients and their families in our community, the South Side of Chicago, and beyond. Our care is compassionate and extends from prevention to recovery. From our community foundation, we lead in discovery, education, and advocacy. The Operations Coordinator provides professional and administrative support to clinical department management in the Section of Trauma Surgery and Acute Care Surgery.

• Independently performs high-level administrative duties in support of faculty and Section functions. Manages multiple on-call schedules, including facilitating coverage changes, as necessary.
• Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
• Coordinates office functions, including developing and implementing office procedures and policies.
• Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
• Assists with faculty recruitment process.
• Receives, processes, and tracks all bills and expense reimbursements.
• Researches, compiles and analyzes data to create reports, proposals and other documents including but not limited to financial and monthly reports.
• Composes and edits correspondence, training materials, and Web content.
• Oversees and maintains the physical office space, ordering equipment repairs, upgrades, and office supplies.
• Manages special projects, functions, and events related to the Section including visitor applications and orientations and various outreach events. Assists with education events, fellowship recruitment, medical student trainings, and trauma clerkship.
• Independently plans and executes annual lectureships.
• Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details.
• Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed.
• Assists the Section Administrator in setting up processes with Legal, Pharmacy and other related departments in the hospital.
• Researches complex scientific information (i.e. Scholarly publications), submits budget applications, and creates learning objectives to include in the CME applications.
• Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.
• Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.
• May act as a liaison between the section and other University departments.
• Performs other related work as needed.

Minimum requirements include a college or university degree in related field. Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

• Bachelor's Degree.

• Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.

• Excellent oral and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to handle sensitive and confidential situations and information with absolute discretion.
• Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
• Excellent problem-solving skills.
• Ability to use appropriate resources to resolve an issue.
• Ability to follow an issue through to resolution.
• Considerable skill in working both independently and as a team member.
• Ability to take initiative and organize and complete projects with minimal supervision.

• Resume (required)
• Cover Letter (required)

Administration & Management Individual Contributor 40
No
No
No Hourly Non-Exempt $55,000.00 - $70,000.00 Yes In addition to the base pay posted above, this position may be eligible for N/A