What are the responsibilities and job description for the Life Coach/Retention Specialist (AA) position at The University of Louisiana at Monroe?
Job Summary
The Life Coach/Retention Specialist of the ULM TRIO Program—Student Support Services program assists with the development, implementation, and sustainability of the programs philosophy, goals, and objectives through coordinating services, providing advisement, counseling, developing of life skills, and development of five-year plan with students. The position is responsible for promoting services at the university and providing advising and counseling services for SSS participants to address academic, financial, and personal growth issues. The mission of the program is to increase the retention and graduation rate of underserved college students through providing comprehensive support including tutoring, career counseling/guidance, academic and personal advising, and the development of life skills.
Duties and Responsibilities
- Assist with intake paperwork and identification and selection of students for program
- Provide personal, academic and career counseling/guidance to program participants
- Assist students with identification and implementation of academic and life coaching skills
- Develop five year action plan for SSS participants and monitor academic and life-skills development progress
- Coordinate and monitor with peer mentor program
- Provide assessment interpretation to SSS participants to assist them in development of skills for academic and life success as well as career guidance
- Serve as lead for future planning of workshops, counseling/guidance and SSS course based outcomes of the evaluations
- Assists in the development, coordination, and implementation of the ULM-TRIO Programs 1st Gen Ambassadors
- Participates in team meeting to develop/coordinate effective program and achieve mandated outcomes
- File management, data collection and data entry in Blumen
- Participate in field trips, parental meetings, and recruitment activities as needed (may include afterhours and Saturday work)
- Develop workshops based on best practice research and SSS participant needs to address deficits or issues common for low-income, first generation and students with disabilities
- Establish and maintain effective working relationships with other agency and departments in the university and community
- Assist in recruiting admitted ULM students who are potential SSS participants to the SSS program
- Maintain basic knowledge/compliance of federal regulations for SSS program
- Maintain IRB certification; Participate in Title IX and Ethics training, as required; Participate in quarterly safety meetings; Participate in ethics training annually; successfully complete driver certification training as required
- Participate in annual performance evaluation, goal setting and future planning for TRIO SSS Program
- Teaching University Seminar, as needed
- Drive in state service for the program services including students and staff
- Other duties as assigned by program staff
Minimum Qualifications
- Bachelor’s degree required. A master’s degree in education, counseling, or social science related field, preferred
- Strong organizational, communication (spoken and written), and computer skills (Microsoft Word, Excel, Power Point, and Publisher) mandatory
- Available to work 40 hours per week. Ability to work occasional evenings and weekends for program sponsored events
- Must successfully pass criminal background check and have a valid driver’s license
- Demonstrated ability to work with diverse student populations, including first-generation, and low-income individuals with disabilities, preferred
- Ability to maintain confidentiality of student records, and all office discussions and procedures
- Ability to establish and maintain effective working relationships with students, faculty and staff
- TRIO experience strongly preferred
