What are the responsibilities and job description for the Healthcare Service Coordinator position at The University of Miami?
About the Team
The University of Miami/UHealth Department of UHealth Connect is a dynamic team dedicated to providing exceptional patient care and service. As a Contact Center Associate 3, you will be working closely with our Patient Access Supervisor and other team members to ensure seamless operations and outstanding patient experiences.
Key Responsibilities:
About the Opportunity
This is an exciting opportunity to join our team and contribute to delivering exceptional patient care and service. As a Contact Center Associate 3, you will have the opportunity to work in a fast-paced environment, develop your skills, and advance your career. If you are passionate about delivering exceptional patient experiences, we encourage you to apply.
The University of Miami/UHealth Department of UHealth Connect is a dynamic team dedicated to providing exceptional patient care and service. As a Contact Center Associate 3, you will be working closely with our Patient Access Supervisor and other team members to ensure seamless operations and outstanding patient experiences.
Key Responsibilities:
- Provide feedback on daily registration processes and staffing issues to the Patient Access Supervisor.
- Serve as Team Lead providing assistance to staff-level employees as necessary to ensure compliance with department policies and procedures.
- Assist supervisor with staffing, report reconciliation, coaching process, and other duties as assigned.
About the Opportunity
This is an exciting opportunity to join our team and contribute to delivering exceptional patient care and service. As a Contact Center Associate 3, you will have the opportunity to work in a fast-paced environment, develop your skills, and advance your career. If you are passionate about delivering exceptional patient experiences, we encourage you to apply.
