What are the responsibilities and job description for the Patient Care Coordinator - Otolaryngology - Head and Neck Surgery position at The University of Mississippi Medical Center?
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Thank you,
Human Resources
Important Applications Instructions:
Please complete this application in entirety by providing all of your work experience, education and certifications/
license. You will be unable to edit/add/change your application once it is submitted.
Job Requisition ID:
R00040965
Job Category:
Clerical and Customer Service
Organization:
Ambulatory Otolaryngology Clinical
Location/s:
UMMC Lakeland Drive Building
Job Title:
Patient Care Coordinator - Otolaryngology - Head and Neck Surgery
Job Summary:
To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.
Education & Experience
High School Diploma or GED and two (2) years of customer service experience. Or equivalent combination of education/experience. Healthcare experience preferred.
Certifications, Licenses or Registration required: NA
Knowledge, Skills & Abilities
Knowledge of general medical office procedures. Good telephone skills. Excellent customer service skills. Must be able to multi-task. Ability to demonstrate knowledge of Microsoft Word. Interpersonal skills to interact with patients and staff. Verbal and written communication skills. General understanding and application of basic accounting principles.
RESPONSIBILITIES
- Assists with direct and in-direct patient care procedures and related tasks; checks in patients, obtains patient medical histories, takes vital signs, prepares charts, and assists with medical examinations
- Arranges examining room instruments and equipment for routine and specialized procedures
- Cleans and sterilizes medical instruments and equipment; inspects equipment for damage and ensures proper functioning; keeps accurate records of sterilization
- Maintains stocks of medicines and medical supplies; places supply orders; keeps accurate records of supply inventory
- Escorts the patient to exam room; safely assists in transfers to/from exam chair, wheelchair, walker, etc.
- Collects and prepares laboratory specimens for analysis;
- Educates and advises patients on specified medical issues within established guidelines;
- Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping;
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.
Physical and Environmental Demands
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type:
Full time
FLSA Designation/Job Exempt:
No
Pay Class:
Hourly
FTE %:
100
Work Shift:
Day
Benefits Eligibility:
Grant Funded:
No
Job Posting Date:
02/24/2025
Job Closing Date (open until filled if no date specified):
