What are the responsibilities and job description for the Patient Treatment Coordinator - SOD-Patient Financial Services position at The University of Mississippi Medical Center?
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Human Resources
Important Applications Instructions:
Please complete this application in entirety by providing all of your work experience, education and certifications/
license. You will be unable to edit/add/change your application once it is submitted.
Job Requisition ID:
R00040768
Job Category:
Allied Health
Organization:
SOD - Revenue Cycle - Director
Location/s:
Main Campus Jackson
Job Title:
Patient Treatment Coordinator - SOD-Patient Financial Services
Job Summary:
Enhances the patient experience by providing a seamless navigation process from diagnosis through end of care. Responsible for collaborating with dental and dental hygiene students, faculty providers and members of the multidisciplinary teams to triage, coordinate, and consistently manage patient care by assuming the role of resource person for the patient and the multidisciplinary team. Works with patients and families to answer questions, provide emotional support and solve issues concerning the cycle of care.
Education & Experience
Education and Experience Required:
Associate’s Degree or completion of Dental Assistant Program and three (3) years experience in a clinical dental healthcare environment.
Certifications, Licenses, or Registration Required: N/A
Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities:
Knowledge of dental office procedures, protocols, and operations. Verbal and written communication skills. Ability to train and motivate others.
Responsibilities:
- Interacts regularly or as needed with the multidisciplinary team, clinic staff, clinical support services, social workers, dietary, patient resource services, financial counseling and other hospital services to ensure integrated care.
- Navigates patient through continuum of care
- Serves as liaison for patients/families, providers, nursing and other appropriate staff
- Works with support staff to coordinate and schedule patients appropriately
- Proactively assesses the needs of the patient prior to arrival through review of clinic provider treatment and appointment schedules
- Provides a visible and specific channel through which patients can seek solutions to problems concerns, and unmet needs
- Develops, improves, and coordinates a system which organizes the flow of patients from referral through treatment, including evaluation and education and support
- Educates patients (and possibly family members) on topics such as the nature and status of patient's
- Participates in and/or leads quality improvement processes to enhance the operations of the program and overall patient satisfaction.
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.
Physical and Environmental Demands
Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 100 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, frequent pushing/pulling, frequent reaching, frequent sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 100 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, frequent pushing/pulling, frequent reaching, frequent sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type:
Full time
FLSA Designation/Job Exempt:
No
Pay Class:
Hourly
FTE %:
100
Work Shift:
Day
Benefits Eligibility:
Grant Funded:
No
Job Posting Date:
01/21/2025
Job Closing Date (open until filled if no date specified):
