Marketing Specialist, Temporary

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The Department of Student Housing at the University of Mississippi strives to transform students’ lives through the campus living experience. This starts by providing Housing team members with an exceptional workplace focused on encouraging staff engagement, personal growth, and professional development. Student Housing is an essential part of the student experience, and we strive to build and maintain collaborative partnerships across the Ole Miss campus to provide students with a strong foundation for success through creating connection, belonging, and Ole Miss pride.

Role Specifications

Below you will find classification and compensation information. For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Communications and Marketing

Sub-Family - Marketing

Career Track / Level - P1

Grade - 5

Role Summary

The Marketing Specialist for the Department of Student Housing is a temporary, full-time position responsible for supporting the Assistant Director of Marketing in executing marketing, communication, and logistical initiatives. This role will focus primarily on Housing's involvement in Orientation and the planning and implementation of Move-In 2025. Additionally, the Marketing Specialist will co-supervise a team of up to 14 undergraduate Marketing Assistants.

The position requires direct engagement with incoming students and their families, both in person and through digital platforms, to address inquiries, resolve concerns, and ensure an exceptional customer service experience.

Examples of Work Performed

• Create and monitor a work schedule for student workers, including shifts and team meetings
• Monitor assist with the main departmental emails and phone lines
• Ensure all tour spaces are well maintained and stocked with promotional items
• Serve as a liaison between the department and both on-campus and external partners
• Provide exceptional customer service to incoming students and their families
• Monitor and organize any potential outreach events for the department
• Assist in developing all communication sent to students regarding Move-In 2025
• Assist in purchasing items needed for tours, Orientation, and Move-In 2025
• Ensure the department upholds university brand standards

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

• Drafts meeting notes and prepares materials including updated project benchmarks and research information to support marketing projects, campaigns, and work unit personnel.
• Summarizes market tracking and research data from distributed market surveys.
• Assists in developing creative marketing strategies and multimedia campaigns by creating and distributing draft materials to a variety of project participants.
• Ensures promotional materials are maintained.
• Modifies materials as directed by professional staff.
• Schedules meetings of project stakeholders, including external vendors as required to maintain project timelines and responds to initial questions.

Minimum Education/Experience

Education: Bachelor's Degree

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Preferred Qualifications

This position should have at least one (1) year of customer service experience. In addition, they should have at least one (1) year of student supervision experience OR paraprofessional experience.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements: These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis.

Corrective devices may be used to meet physical requirements.

Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds.

Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination: While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.