What are the responsibilities and job description for the Director for International Student Scholar Services position at The University of North Carolina Greensboro?
Position Type
Administration - Staff
Position Eclass
EP - EHRA 12 mo leave earning
University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The purpose of the Global Engagement Office (GEO) is to coordinate, develop, and nurture the University’s international activities and to ensure that the University achieves its international goals as stated in its Strategic Plans. Specific activities include: developing and managing the Study Abroad and Exchanges programs; managing the faculty-led programs; recruitment, admission, and retention of international students; providing support services including immigration and practical training placement for international (F1) and exchange students (J1) and visiting scholars; securing funding for international-related projects for the faculty, departments and university; developing and managing outreach programs to the local schools, businesses and community. IPC serves as the liaison for the Interlink Language Programs and oversees the work of a position that supports international efforts for the UNC System institutions.
Position Summary
The responsibilities of this position include:
- Overseeing and coordinating the daily operations of ISS unit and training and supervising professional staff and student assistants.
- Working in close coordination with the Associate Provost to create policies and set procedures for ISS services and programs.
- Researching and developing programs and services designed to support the needs of international students and scholars.
- Maximizing the satisfaction and academic success of international students at UNCG and minimizing the number of legal, administrative, and morale problems affecting those students.
- Serving as a liaison with Undergraduate and Graduate Admissions, Academic Advising, Student Health Services, Career Services, Housing and Residence Life, Spartan Athletics, University Registrar’s Office, and other campus offices.
- Serving as a liaison with federal and state agencies, external sponsoring agencies, and local non-profit and community organizations in all matters that relate to the visas, work, legal status, and housing of international students and their dependents.
- Ensuring that UNCG and its international students maintain compliance with government visa regulations.
- Ensuring the Associate Provost for Global Engagement and other senior UNCG administrators are appropriately informed about international student numbers, issues and trends, and about key laws and regulations relating to the international student population.
- Assisting International Student Advisors with advising and counseling international students and scholars regarding immigration regulations, cultural adjustment, academic and English language matters, personal and financial concerns, etc.
- Duties as assigned. Duties of the Interculturalist may change over time as the Center grows to meet the needs of UNCG.
The ISSS Director will also be expected to exhibit patterns of service to UNCG and the wider community through participation in appropriate university committees and professional organizations and activities (such as NAFSA).
Additionally, this position will serve as team manager/supervisor to manage the staff and coordinate programmatic activities from International Student and Scholar Services. The position will also act as a Designated School Official (DSO) and Responsible Officer (RO). The position will report directly to the Associate Provost of Global Engagement.
Minimum Qualifications
- A Bachelor’s degree is required.
- Outstanding intercultural sensitivity.
- Exemplary written and verbal competency.
- Excellent computer skills.
- Three – five years’ experience working in an international office within a higher education institution, including two to three years prior experience in international student & scholar services.
- Experience with international credential evaluation.
- Familiarity with U.S. visa regulations and regulatory agencies.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
Special Instructions to Applicants
Recruitment Range
$65,000 – $65,783
Org #-Department
Global Engagement Office - 11101
Job Open Date
03/03/2025
For Best Consideration Date
03/10/2025
Job Close Date
Open Until Filled
Yes
FTE
1.000
Type of Appointment
Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year
12
FLSA
Exempt
Salary : $65,000 - $65,783
