Patient Navigator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Patient Navigator

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

This individual will be the point of contact for parents, students and Dobbins High School Leadership. As this project will continue for 4 months there will be continuity throughout the academic year. They will coordinate the focus groups of parents and work with Dobbins leadership for willing parents to participate. They will also be able to answer basic questions about the recommended vaccine(s) and direct all to appropriate resources specific for each vaccine.

Job Description

Duties / Responsibilities :

The Patient Navigator (PN) will facilitate focus groups and pass information to the Patient Coordinator. During the town hall sessions, the PN will monitor questions in the chat and introduce them into the conversation when appropriate. They will also generate questions during the town hall to stimulate a discussion. PN will summarize the transcripts obtained from the recording of each of the town hall sessions (e.g., parents' beliefs of the safety and efficacy of each vaccine, concerns with vaccinating their child, and information needs specific to each vaccine). Parents will reach out to PN to After town hall sessions are concluded. PN will work with staff at the Center for Health Equity (ASHE) to schedule appointments after-school for students to receive the vaccine.

PN will also coordinate group vaccination sessions if requested by school and work with patient coordinator to manage.

PN will obtain consent from parents for vaccination and provide VIS on each, answer basic

questions and direct others to clinical staff at ASHE.

PN will search PHL Vax, electronic health systems for patient's immunization record and obtain from parents including the child's allergic or adverse reaction history, status of series vaccines (meningitis and HPV), and COVID-19 and Influenza vaccine status. If the patient has already received these vaccines, the information will be collected and recorded as well.

PN will facilitate all tasks to ensure that students, parents, and high school leadership have a point person to assist with students obtaining their recommended vaccines.

Qualifications :

The Patient Navigator will ideally have experience with the following :

• Doing grassroots work in communities of color.
• Be comfortable working with families and children.
• Health related experience e.g. medical office, scheduling, received patient calls, familiar with electronic health records.
• Familiarity with Microsoft Office is also important for this position.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Arts and Sciences

Pay Range

7.25 - $40.00 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Equal Opportunity Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Salary : $7 - $40