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Program Assistant I - Student Counseling Center

The University of South Dakota
Vermillion, SD Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Posting Text

This position will assist the supervisor with the coordination of information processes to meet the needs of the facility.

  • Recommend changes to provide for maximum reimbursement of services provided to clients to supervisor;
  • Coordinate standards for consistent record keeping and process improvement with supervisor;
  • Create and maintain documentation manuals based upon approved policies and practices of the SCC;
  • Review office practices and make recommendations to supervisor;
  • Provide training for incoming staff regarding office practices;
  • Maintain records and appointment schedules according to established policy to ensure accuracy, security, privacy and confidentiality;
  • Refer to state and federal regulations pertaining to proper retention and destructions of records data and provide data to supervisor for yearly maintenance and destruction of records;
  • Organize and store data in an easily retrievable forms in both digital / data and paper copy according to state and federal mandate;
  • Ensure accuracy and completion of documentation of services provided to ensure reimbursement of services;
  • Ensure proper documentation exists to support the medical / clinical necessity of billable services;
  • Ensure each work-station within the center has up-to-date forms and processes consistent with center policy and best practices

Position requires

  • Strong administrative and office skills
  • Experience with standard office software, especially databases and calendar / scheduling software
  • Knowledge of bookkeeping and / or billing
  • Strong customer service skills
  • Ability to communicate effectively in oral and written form
  • Ability to work effectively with diverse people
  • Ability to handle stressful situations
  • Ability to maintain strict confidentiality
  • Ability to maintain accurate records and files, both manual and electronic
  • Ability to work independently Posting Date 02 / 19 / 2025 Closing Date Open Until Filled Yes First Consideration Date 03 / 05 / 2025 Advertised Salary Duration of the Term 12 months If Other, describe duration Appointment Percent 100 Work Hours 8-5 Typical Hours Worked Per Week Appointment Type Regular Scope of Search External (includes Internal) If internal, define scope of search This position requires No Requirement If other, please indicate Department Description and Cultural Expectations Equal Employment Opportunity Statement
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