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Police Dispatcher, UTC Police Department

The University of Tennessee
Chattanooga, TN Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Job Description

The Police Dispatcher serves in the UTC Police Department Communications Center and performs dispatch duties which include all radio and telephone communications and serves as a representative of the Police Department in assisting community members with routine service requests.

Responsibilities

Dispatch Duties

  • Enters calls for service into Computer Added Dispatch Program
  • Maintains timely and accurate logs of all incoming phone calls and requests for assistance
  • Requests assistance from other agencies at the request of the police offers, such as fire, medical, and additional law enforcement needs
  • Assists callers with questions about university procedure such as after hour access, visitor parking, and service needs
  • Dispatches police / security officers to calls for assistance in criminal, medical, and service in nature needs
  • Utilizes NCIC computers to assist police officers in field with license validations, criminal backgrounds, warrant checks, and enters stolen vehicles property information
  • Utilizes computer database to allow after hour and weekend access to university buildings and resources
  • Issues keys and passes on pertinent information both to outgoing and incoming shift personnel
  • Monitors various alerting software for alarms, answers requests for remote admits, distributes and records keys, radios, and equipment
  • Serves as a representative of the Police Department in assisting community members with routine service requests

Records Duties

  • Collects and processes documents for patrol shift supervision and administrative personnel needs
  • Processes, prints, organizes, and distributes reports to campus partners and departments
  • Assists in distribution of appropriate reports to the public under direction of the TAC or RAC
  • Develops minor reports for Emergency Services and other campus partners based on the need for documentation
  • Collects data for weekly or monthly reports
  • Completes timesheets and written reports
  • Collects and processes documents for patrol shift supervision and administrative personnel needs
  • Processes, prints, organizes, and distributes reports to campus partners and departments
  • Assists in distribution of appropriate reports to the public under direction of the TAC or RAC
  • Develops minor reports for Emergency Services and other campus partners based on the need for documentation
  • Collects data for weekly or monthly reports
  • Completes timesheets and written reports
  • Limited Security Duties

  • Assists patrol in safety and security functions of the university as needed
  • Provides assistance to the university community, visitors, and general public
  • Controls pedestrian and vehicle traffic
  • Completes checks and secures university buildings, lots, and housing (doors, windows, etc.)
  • Assists stranded motorists and provides escorts on foot or in a vehicle
  • Provides a visible presence on campus to deter and detect criminal activity
  • Writes reports and monitors campus video security camera system
  • Responds to fire alarms, emergency illness, and elevator entrapments as needed
  • The ideal candidate will possess the following :

  • Excellent communication skills both written and verbal
  • Excellent organization skills and punctual with tasks
  • Computer and writing skills
  • Human relations and public speaking skills
  • Ability to multi-task and effectively establish priorities
  • Current NCIC certification
  • Review of applications will begin on January 23, 2025, and continue until the position is filled. Applications received by this date will receive priority consideration.

    Qualifications

    Minimum : Typically requires a high school diploma or the equivalent and must successfully achieve NCIC certifications through examinations and practical experience.

    Preferred : Current NCIC certification, at least one year of law enforcement dispatch experience, proficient rating on last evaluation, and other administrative skills are preferred.

    About Us

    The University of Tennessee at Chattanooga is in the heart of one of Tennessee's largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs-at both the master's and doctoral levels. UTC and Chattanooga-nationally recognized for its downtown redevelopment and wealth of outdoor recreation-are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

    Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.

    UTC is a driving force for achieving excellence, and our mission is to actively engage students, faculty and staff; embrace diversity and inclusion; inspire positive change; and enrich and sustain our community.

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