What are the responsibilities and job description for the Full-Time Assistant Center Manager position at The UPS Store #2931?
The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.
RESPONSIBILITIES
- Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
- Schedules work assignments and helps facilitate weekly or monthly staff meetings
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
- Helps develop and implement the store marketing program
- Helps manage Center financials and prepare/provide reporting
- Manages inventory
- Reviews daily employee timesheets and submits for payroll processing
- Helps oversee Center maintenance, including cleanliness, safety, and organization
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Advanced education degree, coursework, or tech school desired
- One year of supervisory experience in logistics, retail, or other relevant industry
- P&L experience preferred
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong customer service skills and abilities
- Must be able to lift 50lbs.
Compensation and Benefits:
Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
Employee Type:
Full Time
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Job Types: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Salary : $17
