Center Associate

Full Job Description

• The UPS Store, the nation’s leading franchisor of business and postal services, has an excellent opportunity for a sales and service associate in a fast-paced environment. Must be well-organized and professional. We offer a competitive wage, supportive management, and a fun work environment.
• Launch your career with the industry leader in the shipping and communications business. If you have the ability to engage customers and sell products and services, you can have a rewarding career with an industry leader. Computer, printing, customer service and sales skills a plus.
• Successful candidates are dependable, punctual, and communicates clearly with the store manager, fellow associates, and customers.
• We offer a competitive wage, supportive management, and a fun work environment.

SUMMARY:

• Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Become a notary public within 90 days of employment and provide notary public service for all customers.
• Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
• Deliver exceptional customer service through customer engagement and quality product delivery.
• Be knowledgeable of products and services offered and properly promote them to customers.
• Identify customer needs and offer additional services which could benefit them.
• Receive, sort and place mail in mailboxes accurately.
• Record all sales transactions completely and accurately in Point of Sale system.
• Pack contents for shipping using established procedures and products.
• Receive and prepare documents for printing.
• Operate all other software packages.
• Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
• Process and document damaged shipments, late and lost package claims.
• Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
• Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
• Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
• General housekeeping duties.
• Other duties as assigned by management and ownership.

Pay: From $18.29 per hour with regular quarterly raises for being reliable and being able to perform the job adequately.

Job Types: Full-time, Part-time

Pay: From $18.29 per hour

Benefits:

• 401(k) matching
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Application Question(s):

• Are you available to work on Saturdays and Sundays as part of a 4 or 5 day work week?
• We are interested in how The UPS Store 6494 can help achieve your short, medium, and long term goals. Why are you interested in working at The UPS Store and how can this position help you achieve your goals?

Ability to Commute:

• Lakewood, CO 80226 (Required)

Work Location: In person

Salary : $18