What are the responsibilities and job description for the Center Associate-Front Counter-Retail Sales position at The UPS Store #7719?
Overview
We are seeking a motivated and customer-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and assisting them with their purchases. You will play a crucial role in driving sales and ensuring customer satisfaction through effective communication and product knowledge. Weekly hours will be a variety of shifts ranging within our store open hours Mon-Fri 8:30am-6:30pm, Sat 8:30am-4:30pm, Sun 10-3. Shifts will consist of standing for long periods of time, bending, lifting, squatting, reaching, twisting, pushing, pulling up to 50 lbs. Shifts at times can be longer than 8 hours,
Duties
- Greet customers warmly and assist them with their inquiries and purchases.
- Process transactions efficiently using Point of Sale (POS) systems.
- Demonstrate product features and benefits to customers, facilitating informed purchasing decisions.
- Engage in upselling techniques to enhance customer experience and increase sales.
- Maintain an organized and well-stocked sales counter, ensuring products are displayed attractively.
- Supervise inventory levels, restock items as necessary, and assist with stock management.
- Handle phone inquiries with professionalism, providing accurate information and support.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
Skills
- Strong basic math skills for accurate transaction processing.
- Typing 30wpm or more, preferred.
- Microsoft Outlook experience is helpful.
- Digital print experience helpful.
- Graphic design knowledge, or Canva, not required but helpful.
- Excellent phone etiquette to provide professional customer service over the phone.
- Proficiency in using POS systems for efficient transaction handling.
- Ability to effectively communicate product information and engage customers in discussions about features.
- Skills in upselling products to maximize sales opportunities during customer interactions.
Join us as a Counter Sales Representative where your contributions will directly impact our customers' experiences and our overall success!
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Expected hours: 30 – 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $16