What are the responsibilities and job description for the The UPS Store Customer Service Counter Associate position at The UPS Store Cornelius, NC?
The UPS Store #2193- Shipping & Printing Associate
Each The UPS Store is independently owned and operated by a franchisee licensed by The UPS Store, Inc., a subsidiary of UPS. This position is NOT for the UPS HUB drivers or UPS seasonal workers
Applicants with previous work experience from The UPS Store or similar experience at Print shops encouraged to apply.
The UPS Store 2193 : 19701 Bethel Church Rd Ste 103, Cornelius, NC 28031
Store Hours:
· Monday to Friday: 8a – 6:30p
· Saturdays: 9a – 4:00p
· Sundays: 11a – 4:00p
Job Description & Duties:
· Take action to learn all product and service offerings, alternative solutions, and industry best practices
· Take ownership of the customer's shipping problem and offer viable solutions
· Continuously practice good listening skills with customers
· Maintain a clean and safe working environment
· Operate all equipment, software, and devices in an expert fashion and be willing to teach others (if no experience with equipment, must have the desire to learn, all training will be provided.)
· Punctual, detail oriented, and can-do attitude
Ideal Candidate:
The ideal candidate for Center Associate will have retail sales experience, have strong computer and internet/research skills, able to lift 51 pounds chest height, have a friendly and genuinely helpful demeanor, maintain a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business. 2 years customer service and/or sales experience in a retail environment.
Pay:
· Pay is every 2 weeks. The week is Sunday to Saturday.
· Experience depending $12-$22 per hour
Benefits:
· Employer Sponsored Healthcare
· Paid Parental leave
· Competitive Pay - Annual performance review and bonus.
· Unlimited unpaid time off
· Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
· Learn About Business– You will work in a nurturing environment where you will learn valuable business and people skills. You’ll become a Notary Public, an expert on International Shipping, learn business and design software, operate printing and packaging equipment and more!
Job Hours / Schedule:
· Depending on full or part time position.
· Example below
· Cornelius: 11a-6:30p M-F, 2 weekend(s) a month.
· Weekend shifts are assigned on a rotation. On the weeks you work on the weekend, you get days off during the week.
Closed all federal Holidays
Job Types: Full-time, Part-time
Pay: $12.00 - $22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $22