Demo

Retail Customer Service Associate

The UPS Store
The UPS Store Salary
Amarillo, TX Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 4/5/2025

The UPS Store is hiring Retail Customer Service Associate! The UPS Store is the #1 rated Shipping Retailer in the world. Come join our Team!!!

*****Also, if you have already applied for this position, we encourage you not to re-apply. Thank you.*****

Retail Customer Service Associate Benefits:

  • Vacation Pay
  • Holiday Pay

Full Time Hours: Candidate will work 3 Week Days and every Saturday and Sunday.

11 am to 6:45 pm weekdays, and 8:45 am to 3:15 pm on Saturday and 11:45 am to 5:15 pm on Sunday.

**Candidates with the following experience are encouraged to apply: computer/email experience, typing, retail sales, phones, listening, in-person customer service, service industry

Join our team as a Retail Customer Service Associate where you will play a key role in providing excellent customer service and driving sales in a dynamic retail environment.

Retail Customer Service Associate Qualifications

**Responsibilities:**

- Be proactive in conversations and practice good listening skills with our customers

- Engage with customers to understand their needs and preferences

- Computer application knowledge, including Microsoft Office (Word and Excel), is required

- Excellent verbal and written communication skills

- Must have a clean background to be a Notary **Required**

- Able to learn and adapt to current technology needs

- Follow UPS Standard Operating Procedures accurately

- Must be organized and detailed oriented.

- Provide service and product knowledge to customers

- Physical Requirements include the ability to stand for 8 hours and able to lift 50 - 75 lbs

- Operates copier, fax machine, binding equipment, laminator, cash registers, answering phone

- Open and/or close the store and perform end-of-day accounting, etc.

- Maintain knowledge of current and new services and industry trends

- Receive sort and place mail in mailbox modules accurately

- Operates the Point of Sales(POS), handles financial transactions and the ability to make changes.

- Process transactions accurately and efficiently

- Maintain a clean and organized work area

- Strong time management abilities

- Basic understanding of retail math for transactions

-Work Location - In Person

If you have these skills and like to work with people/customers. Please apply.

Job Type: Full-time

Pay: $12.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Shift:

  • 8 hour shift

Experience:

  • Computer skills: 3 years (Required)
  • Retail sales: 3 years (Required)
  • Customer service: 3 years (Required)
  • Organizational skills: 3 years (Required)

Work Location: In person

Salary : $12

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