What are the responsibilities and job description for the Store Manager in Training position at The UPS Store?
Job tle Store Manager Reports to District Manager Status Full-Time; Exempt Job Purpose Store Manager is responsible for the successful opera on, sales growth and leadership of the store. The Store Manager is responsible for providing clear and concise guidance, leadership and training to the store assigned to them. The incumbent shall able to perform all actions associated with customer service, sales, administrate on of the store and training of sales associates and assistant managers. They will ensure their store complies of all corporate and management guidelines. They should be able to provide and perform all func ons of a store as needed. Du es and Responsibili es 1. Provide clear and concise guidance, leadership and training to employees assigned to them; 2. Assumes and maintains responsibility for management, all processes of the store and all employees that work in the store; 3. Perform and instruct on all systems and func ons in the stores; 4. Perform and meet melines on all tasks assigned for by management; 5. Research, define and implement all policies as prescribed by corporate and management; 6. Research, define and implement opera onal improvements and/or sales and marke ng programs in support of all store’s sales growth goals; 7. Maintains the store’s compliance with all policies, procedures, corporate and/or management standards. Informs management when the store falls out of compliance; 8. Reasonable for interviewing and hiring applicants for employment for their assigned store; 9. Develop, plan, coordinate and implement policies that increase the stores sales growth, employee development and processes as well as implemen ng corporate assist and management policies and ini a ves; 10. Provide con nuous and consistent training to all employees per Corporate and management guidelines; 11. Provide fair, firm, clear and consistent leadership to all stores in a management style that is acceptable by company guidelines; 12. Must be available by phone during Store Business hours up to 1 hour a er closing; 13. Ensure all stores assigned to them are providing a customer service experience that falls into the parameters set by corporate and management; * This duty and responsibili es list are not all inclusive and does not all include tasks and responsibili es that the incumbent may be assigned and may be changed with or without no ce to the incumbent. Qualifica ons Qualifica ons include: Educa on / Experience: High School / G.E.D. required is required; Bachelor’s Degree in Business, Management, Prin ng Technology or related is preferred. Experience: One to three years in Business, Management, Retail Sales, Prin ng Technology or related field is preferred. Skills / Abilities es: o Be able to perform and train all functions and systems of a store; o Excellent Customer Service skills; o Leadership Skills; o Training/Coaching Skills; o Organizational skills and be able to priori ze tasks; o Must possess excellent writing, computer, and communication on skills; must possess experience in Microsoft Office software and the ability to learn other software programs currently in use; o Ability to speak, read, and write English; o Must possess good math skills with the ability to create and analyze reports, spreadsheets and sales statics; o Able to work autonomously; o Analy calacuted and problem-solving skills; o Ability to follow oral and written instructions; o Ability to communicate effectively both verbally and in writ ng with coworkers, customers and the general public; o Demonstrates emotional maturity and good judgment; o Ability to handle stressful situations. Training requirements and melines: o Has to have completed all on line and in class Cer fied Operator Training and Print training within 90 days of assump on of posi on; o Will be required to complete an in person training for Cer fied Operator course and Print course at managements discre on; o Must be able to qualify for, acquire and maintain a Notary License. Other Qualification ons and Characteris cs o Must not have a history of disqualifying criminal convic ons and must pass all required background checks; o Must be honest, trustworthy, loyal and possess an outgoing personality Working condi ons 2 Office environment. May be exposed to or interact with dangerous persons and/or with communicable disease. May include evening, weekend work and/or nontradi onal work schedule.o Flexible work schedule Physical requirements May involve li ing up to 50 pounds. Will involve standing for extended periods of me, walking, reaching, twisting, turning, kneeling, bending, squatting, stooping and going up and down stairs in the performance of daily activities.
Job Type: Full-time
Pay: From $18.00 per year
Benefits:
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Brooklyn, OH (Required)
Ability to Relocate:
- Brooklyn, OH: Relocate before starting work (Required)
Work Location: In person
Salary : $18