What are the responsibilities and job description for the UPS Store Retail Sales Associate Full Time or Part-Time position at The UPS Store?
The UPS Center Associate delivers world-class customer service to all UPS retail customers by receiving and processing packages for courier shipment and operating copiers, printing needs, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Center Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a minimum of a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate must be able to work with customers.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean and safe working environment
- Need to become a Notary Public
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Strong computer skills, including Microsoft Office and Adobe Suites (Preferred)
- Outstanding phone skills
- Strong verbal and written communication skills
- Prompt, reliable, and responsible
- Able to lift 40 pounds
- Good communication and people skills
- Retail/customer service experience
- Neat, clean, and professional appearance
- Able to cross sell and up sell products and services
- Able to follow and understand quality guidelines
- Able to help customers with boxing and packaging their materials
- High energy level
- Highly organized and detail oriented
- Must be an energetic self-starter who is driven to succeed
- Strong computer skills, including Microsoft Office and Adobe Suites
- Are you a friendly, outgoing individual?
- Work Hard, Work Smart
BENEFITS
- Has the ability to grow with the company
- Predictable work week
- Direct Deposit
- Paid Training
- Excellent Advancement Opportunities
- Company Discounts
- Employee Discounts
- Uniforms Provided
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 18 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- Are you currently working and if so what days / hrs?
- If you are not currently working, what have you been doing since your last job?
- Have you reviewed the starting salary? Note that the salary is reviewed periodically and is not fixed.
- Are you currently in School / College?
- We are open M-F 8am to 6.30pm, Sat 10-4 and Sun 11-3pm. Please note your availability above based on our open hours.
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
Ability to Commute:
- Brandon, FL 33511 (Preferred)
Work Location: In person
Salary : $13 - $14
