Demo

Lead Server/Floor Manager

The Vault Uptown
Sedona, AZ Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025

Position Overview:

We are seeking a dedicated and dynamic Server/Manager to join our team. This hybrid role blends hands-on service with leadership responsibilities, ensuring exceptional guest experiences while assisting in the day-to-day operations of the restaurant. The ideal candidate is a hospitality-driven professional who thrives in a fast-paced, high-end dining environment and can seamlessly transition between serving and managerial duties.

Key Responsibilities:As a Server:

  • Provide exceptional table service with attention to detail, menu knowledge, and guest engagement.
  • Guide guests through the menu, offering recommendations on food, craft cocktails, and wine pairings.
  • Manage multiple tables efficiently while maintaining a high level of hospitality.
  • Handle guest requests, special occasions, and dietary restrictions with professionalism.
  • Ensure accurate order entry and timely food and drink delivery.
  • Maintain cleanliness, organization, and side work duties throughout shifts.

As a Manager:

  • Assist in overseeing floor operations, ensuring smooth service and team coordination.
  • Support the General Manager in training, coaching, and leading the front-of-house team.
  • Handle guest concerns, complaints, and special requests, ensuring prompt resolutions.
  • Monitor service quality, ensuring all team members meet high hospitality standards.
  • Assist with opening/closing procedures, cash handling, and end-of-shift reports.
  • Help manage reservations, private dining events, and large parties.
  • Enforce health, safety, and alcohol service regulations.
  • Qualifications
  • Proven experience in staff training and management within the food service industry
  • Strong background in hospitality and kitchen management
  • Proficiency in food service operations and team management
  • Familiarity with TOAST POS system
  • Familiarity with OPENTABLE system
  • Experience in fine dining and casual dining environments
  • Knowledge of inventory control and cash handling procedures
  • Ability to supervise and motivate a diverse team effectively

Job Types: Full-time, Part-time

Pay: $25.00 - $40.00 per hour

Expected hours: 40 – 50 per week

Benefits:

  • Employee discount

Shift:

  • 12 hour shift

Work Location: In person

Salary : $25 - $40

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Job openings at The Vault Uptown

The Vault Uptown
Hired Organization Address Sedona, AZ Full Time
We are a fast paced restaurant in Uptown Sedona. We opened in January of 2020 and are busier than ever. We are very team...

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