Housekeeping Room Attendant

INFORMATION

Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe.

The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.

The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of the Vineta are waiting for you to have an exceptional experience!

Job Description

Contract

• Permanent
  
  

Place

Palm Beach, Florida, USA

MISSIONS

Position Profile

With personal commitment and an emotional sense of gracious hospitality, make the most positive impact on guest experiences throughout all aspects of their stay by ensuring overall cleanliness, detail, care and maintenance of guestrooms.

• With high integrity, provides a 5 diamond/5 star experience to guests and provides Oetker Collection legendary service.
• Maintain positive internal and external relationships and communicate with internal team members to advise of guest service needs, items which require maintenance, issues or concerns in a prompt, proactive manner as appropriate.
• Ensure compliance to all hotel policies, standards, procedures and practices.
• Clean, organize, restore and restock guest rooms or other areas of the hotel according to established standards, with genuine care, attention and detail, using approved hotel products and equipment.
• Ensure guestroom welcome amenities are delivered and retreated and replenished when needed as per established policy.
• Account for inventory items and supplies used, replenishing as required and organize, stock and maintain cleanliness of floor storerooms as well as guest areas.
• Actively demonstrates teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility.
• Assist other team members in Housekeeping, as requested and undertakes other ad hoc related responsibilities, as required.
  
  

Benefits

We offer an excellent remuneration package, including salary, health & dental benefits, 401K and ongoing learning & development from our Masterpiece Academy.

Be a part of history and a superstar team!

PROFILE

Core Competencies

• Service Excellence – Delight our guests at every interaction, with a genuinely warm presence, friendly, sincere nature, drive for service excellence.
• Detail oriented – Great care and impeccable attention to detail in fast paced environment.
• Cleanliness Orientation – Demonstrated need for exceptional order and cleanliness, passion for cleaning, is well-groomed with good personal hygiene.
• Functional Competence – Safely work with cleaning chemicals, lift up to 25lbs, stand, reach, grip and exert steady-paced mobility, able to push and pull carts or equipment regularly throughout 8 hour shift.
• Operational Knowledge –Learn and follow Oetker Collection Housekeeping service standards, programs, policies and procedures.
• Self motivation – Able to follow through on direction, with minimal supervision.
• Communication – Able to comprehend, read, write and speak basic English including workplace policies, job instruction, departmental and safety information.
• Problem solving –Able to prioritize, multi-task, help others; calmly, respectfully, creatively and successfully resolve problems, as required.
  
  

Education & Experience

• Minimum 1 year previous work experience in a similar capacity.
• Demonstrates understanding for luxury hotel standards of service.
• Required to work evenings for turndown
  
  

Must be presently legal to work in the USA to be considered.

If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.